Harringay, Haringey - So Good they Spelt it Twice!
Street cleaning in Harringay: some observations
Well, exactly one month after the 'hand over' to Veolia from Enterprise, I've got a few observations about how they are doing in my little bit of N4.
- Delays in removing waste resulting in more waste being added to the piles. Enterprise were no angels but I rarely had to report fly tipping more than once, nor did I see it the day after I reported it. At the moment, I am seeing fly tips lasting several days, post report, and I'm having to report more than once.
- Haphazard removal - so a pile of black bags are removed from around a bin near a school but a (clearly visible) pile of fly tipping in the Passage (also near the school, also reported) 100 m away is left behind.
- Cleaning is much more thorough than before when its done, but long periods when there is no street cleaning. In particular, Harringay Passage is being neglected (I'm removing recyclable and 'clean' rubbish to my bins, or else it would be much worse than it is in my adopted stretch).
- Dog poo is not being removed (whatever the cabinet member might say about reporting every single turd and requesting removal). I don't want a repeat of the notorious dog shit blog post but I will if the turds are not removed.
- Green Lanes is noticeably cleaner and the 'hoover down the middle' approach appears to have been replaced with more effective methods. The head roads, i.e. the tops of the roads leading into Green Lanes, should be swept daily. I'm not sure this is happening daily, although, again, when it is done, its done well.
- Cleaning after refuse collection: early on, having seen a street cleaner on the same day clearing up all the mess left post refuse collection, I had hoped that the method had been adopted whereby street cleaners and refuse collection are scheduled together. This, however, appears to be a one off and, as my refuse is collected on Friday, the street usually looks pretty bad by the end of the weekend.
- Bins continuing to to be left to overflow on Ladder roads and not emptied enough, notably Pemberton and Seymour in my patch.
- Graffiti cleaned promptly and effectively.
Helpfully, I have been provided with this information:
- Main roads and the first 50 metres or first junction of headings are to be swept daily
- Harringay Passage should currently be swept 3 times a week Monday, Wed and Friday.
- The removal of dog mess should be carried out when providing the scheduled sweeping regime.
- Street cleaning bags should be collected after the scheduled sweep has been carried out. Our new waste contractor (Veolia) has been working on dedicated collection locations for sweepers to leave bags to be collected.
The full schedule for a twice weekly clean of roads should be available by the end of May
However, can I urge people to report all poor street cleanliness, fly tips etc using the report a problem button on the right hand side of the home page. Doesn't matter is you think someone else might do it, better a few reports of the same problem, than none at all.
Tags for Forum Posts: dumped rubbish, fly tipping, love clean streets app, problem reporting apps, rubbish, street cleaning, veolia
Replies to This Discussion
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Permalink Reply by Alan Stanton on
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Thanks, Liz, this is very helpful.
This evening Reg Rice, Lorna Reith and I will be meeting Fabrice Bouchon, the Veolia Regional Manager to walk round some of the dumping 'hotspots' in Tottenham Hale ward. Veolia managers are members of HoL. But in case he hasn't already seen your list, I've printed a copy for him. (With the link to your Flickr pages as well.
The willingness of Veolia to engage contasts strongly with my experience Haringey Enterprise/ Haringey Accord. I'm also impressed with their openness to ideas about tackling the causes as well as the symptoms.
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Permalink Reply by Liz on
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As you know, Alan, I'm always up for an ethnography of dumping field trip or conference.
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Permalink Reply by Fabrice Bouchon on
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Hi Liz.
Thank you for your feedback - and sorry for the dealy in getting back to you, i am not yet fully HoL conversant yet...
As you rightly report, our organisation is still very much a work in progress and we are very keen to hear from residents about our services as this can only help us to improve – residents can also give us feedback directly on our website - http://www.veoliaenvironmentalservices.co.uk/Haringey/Contact-us/
As a possible way forward, I would like to meet with you in person to discuss the various issues and challenges within your area to come up with the best solutions on an ongoing basis.
Cllr Stanton has my contact details as we had a very fruitful walkabout in the streets of Tottenham last night. Please get in touch and we can arrange a convenient time.
Best regards,
Fabrice Bouchon,
Veolia ES Regional Manager.
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Permalink Reply by Hugh on
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Great response, Fabrice. Thanks for coming online to comment.
Of course the benefit of feedback being given on here Fabrice is that it's open and transparent. Everyone can see the issues and hopefully your replies. I'd welcome your using of the network in this way if you'd like to make use of it.
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A thank-you to Fabrice and his Veolia colleagues, Jean-Francois Moreau and Steve Fletcher.
Also to mention that the walk was organised by Cllr Reg Rice who's been assiduously reporting dumping - especially in these streets. Of course all three of us keep an eye on the nearby Carbuncle Passage.
I take Hugh's point about openness. So I suggest that when people use Veolia's Contact Us webform to make suggestions or give feedback, they may also choose to post it here.
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Permalink Reply by matt on
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You all maybe interested to know that there's been a hand over problem from Enterprise to Veolia regards keys to bins, at least initially. It maybe sorted now. Some bins can be opened without a key anyway, which is how our street operative managed to change the bag over.
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Permalink Reply by Protheroe O'Shea on
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Thanks Fabrice for getting involved. may I highlight the fact that there appear to be regular hotspots for fly tipping. A good idea would be for Veolia to set up a monitoring crew who can drive around these hotspots and clear up the mess without having us to call in. an even better idea would be for Veolia to set up some cameras or professional witnesses. I am sure the vast majority of fly tipping is done by a handful of individuals if you were to stay at the bottom of one of the ladder roads for example i think yo would catch someone within two or three days.
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If we're on questions Fabrice, are you able to say whether Veolia will be ensuring that "Love Clean Streets" will be linked to the rest of your systems so there's no need for a manual interface?
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Permalink Reply by pamish on
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Another not quite unconnected question. Just watched surprisingly interesting Panorama on disposal of e-waste, where they sent dud TVs fitted with trackers for 'proper' disposal. Two out of three ended up poisoning kids in West Africa. Watch it here, for another year.
So - where does Haringey's e-waste go? There seem to be a lot of what we used to call spivs, in the trade.
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Dear Hugh,
Yes, Veolia fully supports the Love Clean London app and we are working on this link between LCL and our own systems. Our CIO was invited to the official launch in Richmond in March (http://lovelewisham.wordpress.com/2011/03/10/boris-launches-love-cl...)
Regards,
Fabrice
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