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Harringay, Haringey - So Good they Spelt it Twice!

I have just been on the  Haringey Council Visitors parking passes to find that all passes are now virtual and the paper ones are being phased out.  From now on you will have to register online and then when you have a visitor or a trades person coming you have to go online and log the start and finish time of their visit !  How can this possibly work?  Some people wont have easy  access to internet. Also  if you have an unexpected visitor you then have to go in and log the time and end time and them if they overstay log in again. The same with any  trades people. Its so inconvenient.  I phone and spoke with someone in the parking section and asked if they have had many complaints and she said they have.  I was told to go to their website and fill in a complaints form if I was unhappy with the new system. 

Does anyone else feel that this is an unworkable and inconvenient system ?

Tags for Forum Posts: online parking permits, parking permits, virtual parking permits, visitor parking permits

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You can use all existing permits until expiry date. Mine are 2021. This is clearly stated in haringey website

I am extremely worried !

tried to email Haringey today and letter I tried to send said error try again?

I have a disability so this is a nightmare for me ?

any suggestions please?

I guess there are two different issues here, the resident permits (including long-term visitors), which should be perfectly fine as virtual, and the visitors' 1-hour and the like.

My main issue with the residents' one is that the memo mentioned we won't be contacted when our current paper permit expires, so it puts us at risk. For someone with a permit expiring August/September, that's fine. For someone whose permit expires next year, you better put a note in your diary.

We are talking about 2 permits .The car owner residents permit is up to us to renew but will be legal until it runs outdate wise. Paper Visitor permits have the year box to scratch 

Thank you for that thought about remembering when the permits expire (though I don't think they've sent out reminders for a while now). I've just diarised a couple of reminders. 

I'm not quite sure why the council can't incorporate a digital reminder into their digital system. I imagine it woudl be pretty low cost.

That is exactly what happened to me with the resident permit and I got a ticket. Also, the new system to register your account is not very clear, it took me a while to work out which account I need to register or use, there is one for council tax and benefits and one for parking confusing. It will be impossible for people who are not used to computers or have no access to computers. 

There is an option we can ALL exercise.....FIRE the councillors!

Let them know that that is what you plan to do at the next election and that you will try and convince everyone you know who votes locally to do the same....if they don't take your legitmate concerns seriously.

This policy DECISION- the option of not also keeping flexible, paper parking permits that you can pre-purchase and obtain somehow - has nothing to do with central government policy. They can't blame their own short sightedness on the Tories.

Of course they know the levels of complacency and it isn't easy to find replacement candidates for councillor,  who are able or willing to do a better job!

There is a whole separate thread on the massive difficulties of getting electronic visitors’ permits (sorry, I don’t know how to link, but perhaps Hugh could, as he commented on it?) and Cllr Zena Brabazon said she would take it up on behalf of her constituents. The key points seem to be: extreme difficulty registering; faulty software that won’t even issue permits; the need to now have three different Haringey accounts (council services, parking permits, e-pay), none of which is connected; and failure to carry over any existing info from the previous council database, including eligibility for concessionary rates, which results in the need to provide proof all over again. 

The wider point about everything being done online worries me more and more as I age; sight, ability and muscles all deteriorate over time, so what are people supposed to do — for this and masses of other government and council services — if they physically can’t use/afford a computer or smartphone? News of the paper-based parking alternative for those unable to go online is extremely welcome, but how typical of the council that there’s no reference to it anywhere on the website (!) or elsewhere. So many electronic systems seem designed by and for smart, fit, healthy twenty-somethings, oblivious of the fact that the services they relate to are so often neded by people no longer in the same position.

We NEED TO REBEL.

But I guess "we" won't.

And Big Brother is going to swallow us all whole...!

Yes agree

I'm not sure which thread you mean, Don. Click the tags added under this conversation and see if you can see it there.

My guess is that you mean this one

Yes, that’s the one. Thanks.

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