Harringay, Haringey - So Good they Spelt it Twice!
A Post about Post!! Are you waiting for a letter that never arrives?
Here on Warham Road we're getting increasingly concerned about the number of letters received for Wightman Road and we're guessing vice versa -yes we know they both begin with a 'W' but their post codes are quite different. Just this week I took an important tax letter to our equivalent number house on Wightman but to date our mis-delivered letters are never redirected.
Do other residents have the same problem? Do we need a petition?
Tags for Forum Posts: mail delivery problems, royal mail
Replies to This Discussion
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Permalink Reply by Hugh on
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Thanks for posting this Russell. It's been the same here in Hewitt for a few months now. I chatted with the postie the other day - not by way of complaining, just chatting - and he complained to me that the management keep swapping the staff around from route to route. It sounds like there's a good deal of discontent up at Hornsey sorting office.
I've noticed a significant increase in wrongly addressed mail being delivered to me and do wonder whether I get all of mine.
As a starting point, I wonder whether, if we can get a good cluster of comments added to your post, then someone could take it on themselves to write and draw attention to the issue.
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Permalink Reply by Gill on
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Hi
I am in Cavendish on the ladder.
I am getting spasmodic delivery and we are waiting for 3 important letters! On occasions, the only post that comes through will be a batch of 8 letters for one of the flats in our house, as if these have been saved up to deliver together.
We haven't had post for the three flats in the house for three days - this is very unusual
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Permalink Reply by pamish on
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I get just about any letter that is addressed to 19a in Haringey. Maybe my bad mail-order habit means I have a higher profile than others, they just bung it in my pile. I do meticulously re-post them, usually with a note on the envelope saying, sorting office screwed up again - I've never had one back with a similar note though.
I have lost a load of mail to here, mostly cheques and credit cards. Letters from banks are blatantly opened and re-sealed. There are (well organised?) thieves in sorting offices, not necessarily local. But this never used to happen at my last address.
The posties change from day to day here in the East too. And my latest ever delivery, on an ordinary weekday, was at 5pm.
Will this improve if it's privatised? will it my aunt.
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Permalink Reply by Old-Age-Emporium(OAE) on
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My misdirected missives over the years have mistaken me for 69 Any-Southern-Ladder-Road-You-Care-To-Mention. I have proposed launching a local branch of Club Soixante Neuf - but so far no takers.
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Yes, I have a letter for my counterpart in Wightman waiting for me to deliver.
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Permalink Reply by Alan Stanton on
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As a councillor, my local experience is that a complaint to the local Royal Mail manager can help solve a problem.
If that doesn't work, there used to be an organisation called "Postwatch". (Set up by statute in 2001 and publicly funded.) It dealt with complaints and issues about any Postal Service. In 2008 it was merged with "Energywatch" and the National Consumer Councils and became Consumer Focus.
The Coalition Government intends to abolish this body - probably by Spring 2013. So get your complaints in now!
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I have tried complaining (about the thieving) but only ever get form letters that seem to deliberately misunderstand my case, they just say Sorry It Was Damaged, here's a stamp.
I suppose Sorry, we promise not to employ thieves any more, is a bit of a wild hope.
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I live on Hewitt Road as well and have for the last two months recieved post for the same house number as ours but for an address in Beresford Road. For four weeks I just popped the post back in the post box but after the fifth week I actually stopped the postman and had a chat with him. I thought it would stop but low and behold a week later more post for Beresford Road arrived through my door. I spoke to the same postman again and this time I did actually ask him if he could read and I also told him if it happened once more I would report him. It was actually funny, as I went back in doors to retrieved the Beresford Road post, one of the neighbours also came out of their house and handed him back another letter for Beresford Road. This time I really thought he would take note but a couple of days later more post again for the wrong address. This time I called the Post Office and lodged a complaint.
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Can someone tell us how the sorting of post works? It used to be that whoever delivers the post had a section of pigeonholes covering their patch, so they would add their local knowledge to organising stuff in sequence for each road. They would do their own post first thing (early), then take it out to deliver it.
If the link between the walk and the sorting is broken, it's not surprising that it gets mis-sorted. Add in rapid turnover of staff, we're doomed.
Here's an oldfashioned idea: pride of performance. Remember that? What's it called in current management-speak?
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Permalink Reply by John McMullan on
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It's called "the key man" problem.
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Rant time - just found one of those infuriating red cards because the postie either couldn't be bothered to ring my bell, or didn't bring a parcel with him in the first place. This is a load of live plants, so they will be long dead when I get them some time next week as the post office will not be open till tuesday next, it takes 48 hours to return parcels to there on a good day.
I had deliberately timed them to arrive today, and waited in for them. Should have known better.
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