Well, exactly one month after the 'hand over' to Veolia from Enterprise, I've got a few observations about how they are doing in my little bit of N4.
Helpfully, I have been provided with this information:
- Main roads and the first 50 metres or first junction of headings are to be swept daily
- Harringay Passage should currently be swept 3 times a week Monday, Wed and Friday.
- The removal of dog mess should be carried out when providing the scheduled sweeping regime.
- Street cleaning bags should be collected after the scheduled sweep has been carried out. Our new waste contractor (Veolia) has been working on dedicated collection locations for sweepers to leave bags to be collected.
The full schedule for a twice weekly clean of roads should be available by the end of May
However, can I urge people to report all poor street cleanliness, fly tips etc using the report a problem button on the right hand side of the home page. Doesn't matter is you think someone else might do it, better a few reports of the same problem, than none at all.
Tags for Forum Posts: dumped rubbish, fly tipping, love clean streets app, problem reporting apps, rubbish, street cleaning, veolia
Matt: I asked some street cleaners about the initial litter bin key problem, and got a different answer. They also said that new keys were bought and the problem solved.
I suspect this is one of those situations where everyone is partly right. Like one of my favourite stories about the nature of truth and factual accuracy - the blind men and the elephant.
Although as the link to the Wikipedia article suggests, it's several varying versions of the same story - Buddhist, Hindu, and Jain. A poem is also quoted by the Sufi Muslim Rumi. His version is about sighted people describing 'The Elephant in the Dark'.
Rumi ends his poem with the line: "If each had a candle and they went in together the differences would disappear."
Thank you for Fabrice for providing another method of communication. The Haringey Council 'report a problem' button isn't really worth the effort. They say they'll get back to you in 10 days. After 10 days you get an e-mail telling you which department they've sent your 'problem' to and then....silence.
There is a dangerous fly-tipping spot just down from WEst Green Primary School on Woodlands Park Road. Am pretty sure it's done by the businesses in the yard behind WPR. But often car parts are dumped (often sharp) and it's dangerous for the school kids.
Louisa, as a councillor, I'm very concerned that you've had a poor experience of the Report-a-Problem page on Haringey's website.
But if you've reported fly-tipping then something is going very wrong if you don't get an email reply for ten days.
The system should generate an acknowledgement to your email address within a few seconds. This will give a reference number. And will say that: "We will try to remove the dumped rubbish before the end of the next working day."
Recently I've noticed examples where this hasn't happened. (Like this one.) It was one of the issues which Tottenham Hale councillors raised with the Veolia staff.
Can I please ask you to send me a copy of, say, the last couple of emails you got from Haringey giving you a 10-day response. I'd like to look into it.
About dumping in Woodlands Park Road, my partner Zena Brabazon, one of the St Ann's ward councillors, asked me to take these photos ; and she requested Haringey Street Enforcement to investigate. Please send her details of the problem location you've highlighted.
Can I also stress the general point that Haringey Enforcement staff have a vital role to play here. Veolia can't do it all!
(Tottenham Hale ward councillor)
Thanks for the response Fabrice and to Liz for flagging this up. As one of the ward councillors I would be very keen to join you on a walkabout.
I'm not challenging your specific observation, John. Nor am I suggesting that street cleaners should be paid peanuts. But are you implying that a poor standard of work is normal?
If so, then from my own admittedly limited observations, I think you are wrong. I agree with Liz that the standard of sweeping has improved. Though what I've seen also matches Liz and other people's view that the purple bags stay on the streets far too long. So they 'model' and tacitly approve dumping. Veolia know this is a problem.
Veolia staff swept and neatly bagged the stuff in my photo. (Taken at the entrance to Carbuncle Passage in Tottenham Hale. ) It wasn't cleared fast enough. But the people who moved really quickly were the arseholes who dumped yet more waste in the alley.
John, can I please suggest that - if you haven't already done so - you take up Fabrice Bouchon's invitation and send your comments about sweeping in Harringay Passage to the Veolia website address he gave.
There is a serious issue with the collection of the sweepers sacks. When all the beats were drawn up, there should be specific places, mainly on some street corners, where the sacks SHOULD be put for the collection vehicles to pick up. Exceptions to this, for example, include streets with double yellow lines, pelican/zebra crossings, etc, where the vehicles cannot stop. This will save them valuable time and save on fuel at the same time.
I also believe that like the street sweeping teams, the sacks collections should be area based. Although I have seen a noticeable increased presence in street sweepers, but the result (particularly in Tottenham Hale) remains the same. However, locals should assess whether the service has improved in 12 months time. Then we'll see whether Veolia has done a good job or not.
Reporting from Antill Road, in Tottenham Green/Tynemouth area, where we have a major problem with dumping (this morning five pallets and three carpets dumped overnight) and dog shit. We regularly have Veolia bags left out overnight and over the weekend. In (helpful and sympathetic) correspondence with Cllr Richard Watson, I was told that the Veolia contract requires the purple bags to be collected at the end of each day. This week we had one bag left on Wednesday which is still there - and which i reported as dumped rubbish on Thursday, yet was not picked up.
And walking to and from the tube on Wednesday and Thursday morning I saw purple bags left on Hanover Road, Talbot Road and a large pile by the Green, out overnight. We all know that rubbish is magnetic: it is perverse that Veolia is adding to the very serious problem we have on Antill Road. If Veolia doesn't view it's own dumped rubbish as worth picking up what chance for fly tipped rubbish?
It also seems unhelpful that there is no service at the weekend. The stuff that has appeared this morning won't be cleared until Tuesday, as the way the system works is that Veolia picks up rubbish 24 hours after someone in it's office reads the dumped rubbish report which won't be until Monday.
One note on dog shit: the continuation of theme between cleaning contracts is that whether Enterprise or Veolia, the street cleaners on Antill road ignore it. One of my elderly neighbours was out on Thursday washing a huge deposit off the pavement near his house by the church on Antill Road. The shit is still there in the gutter, despite cleaners having passed by twice.
We don't even have 'no dumping' signs up in the stretch of road where most dumping takes place, let alone patrols or inspections. Is anyone aware of what Haringey Council does to enforce its illegal dumping policy? I wonder if other areas have cctv - I can't see how anyone ever gets prosecuted for dumping.
Surely some dog shit in the gutter can be left? Are big signs saying "No dumping" not unsightly also? They have subtle little stickers in Kensington and it seems to work just as well.
There is a problem though, isn't there. Would anyone object to Veolia putting their purple bags into their Wheelie bins if they're not half full?
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