Harringay, Haringey - So Good they Spelt it Twice!
Residents’ parking issues
Why has the Council moved the process of applying and using parking permits and vouchers to an online process? Do people know that you can no longer purchase paper vouchers but have to apply for parking permits and visitors vouchers online?
I wonder if anyone else has found the process of applying online for resident parking visitors vouchers frustrating?
The moves across the board to online only access to Council services is exclusive. What is happening to the many older people and others who struggle with online applications?
I have managed with some difficulty to purchase vouchers so I can have people visit me but find that I have to register their use online including details of car registrations etc. I am pretty skilled in issues of IT but am aware that many residents either are not, or have no internet facilities at home.
And what does this mean for those spontaneous drop ins of friends and family that are so vital for residents who are restricted to their homes through disability or illhealth?
For a Council which calls itself inclusive, I wonder who cooked up these plans?
Tags for Forum Posts: online parking permits, parking permits, virtual parking permits
Replies to This Discussion
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Permalink Reply by Doodle on
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Most councillors are simply in the role for their own careers, or for an egotistical power trip. They love and thrive on the influence they have locally and couldn't give a damn for the people they represent. They are simply a lower form of politician whose powers are thankfully limited only to small, limited areas. The council's frustratingly inefficient services and lack of responsible spending are an example of this. I gave up hope of being able to efficiently communicate and easily resolve issues with Haringey council years ago.
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Permalink Reply by Samantha Osborne on
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Unfortunately from my experience, you are correct
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Permalink Reply by Michael Anderson on
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I think the least they could do is create an app. I too am a fairly skilled user of IT but I find having to log in, find the right part of the website and then get the registration number down on a mobile phone sized screen incredible frustrating. My husband has macular degeneration and can only see the permit site on a big screen. I had to do it for him last week while I was on a train heading to Leeds!
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Your partner should tell Haringey they are discriminating against him and that he will take action if they don't provide an alternative that caters for those who cannot use their ill-conceived (trashy) system that has built-in discrimination features against 'vulnerable' end users.
Unfortunately Haringey Council excels in crisis response
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I'd agree with this. I don't personally have much issue with online rather than paper certificates (and prefer them in some ways) but the mobile site is terrible. Doesn't necessarily need an app, just a website optimised for mobile use.
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