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Harringay, Haringey - So Good they Spelt it Twice!

I was fed up with the constant fly-tipping on my road, which despite reporting to Veolia on numerous occasions, continues on a near weekly basis. Nothing seemed to have been done about it, so I contacted Veolia recently to ask them what strategies they employ to combat persistent fly-tipping in Haringey and how they work with the local authorities to reduce fly-tipping. I got the following response from them.

"Veolia is  working in partnership with Haringey Council to clear all fly-tips which are found and/or reported to improve the impact that these occurrences have on the street scene. Through this partnership, we are aiming to provide measures to reduce the amount of reported fly-tips with the overall aim of preventing rubbish from being dumped illegally within the borough. 

The Haringey Veolia Partnership have identified 50 fly-tipping hot spot locations and working together we are visiting one a week to engage with local residents to ensure they are aware of how to report fly tipping and how to dispose of bulky items. 

In respect of this, Haringey Council are responsible for all  Enforcement activities in relation to fly-tipping.

I was intrigued by the “50 fly-tipping hot spot locations” and also astounded to learn they visit only one a week(!). I probed further but came up against a brick wall with Veolia informing me that Haringey Council would not let them disclose the list of top fly-tipping spots. They said I had to put in a freedom of information request. After waiting patiently for a few weeks they sent me the following list of locations (also attached). I don't think this is available online, so here it is (spelling mistakes are Haringey's, not mine!):




Acacia Road N22

By recycling bins


Avenue Mews N10



Boreham Road N22

near number 2


Caradon Way N15

Chedworth House


Carbuncle Passage N17

J/W Park View Road


Carew Road N17



Cavendish Road N4 near J/W Green Lanes (87/88)



Clonmell Road J/W Higham Road



Clyde Road N15

By Bridge


Compton Crescent N17 by Recycling bin



Craven park Road N22



Douglas Road N22

Next to recycling bins by Acaica House


Downhills Park Road J/W Downhills Avenue N17



Dunbar Road N22

Lordship lane End by recycling bins


Eade Road N4



Ermine Road N15

No 1-101


Etherley Road N15 near number 1



Fairfax Road N22



Fladbury Road N15



Flexmere Road N17 J/W Carrick Gardens (houshold bulk items)



Gladesmore Road N15



Gladstone Mews N22

Entrance to Mews side wall by house


Grove park Road J/W West Green Road N15



Harringay Park Road by Libruary



Hastings Road J/W Higham Road N17



Havelock Road N15



Hermitage Road N4



Heybourne Road N17



High Road N15 under Railway bridge



Highfield Close



Hillside road N15

Cul-de-sack end


Kimberley Gardens N4 near number 2



Lemsford Close N15

No 1-24


Lyminton Avenue

J/W Pelham Road


Newland Road N8 opposite Boyton Road near recycling bank



Queens Avenue N10 outside Queens Mansions



Queenswood Road N6

All of Road, no properties but properties on Wood vale and wood lane


Risley Avenue N17



Roebuck Close N17



Roseberry Mews N10



Scotland Green N17 J/W Kemble Road



Stoneleigh Road N17

Rear of Beehive Pub/ Added 21/03/2014


Strode Road J/W stMargarets Road



Suffield Road N15 both ends of Road



Sydney Road J/W Harringay Passage



Turner Avenue N15

No 1-16 & 30-56


Twekesbury Road N15



Upper Tollington Park J/s Stroud Green Road



Weir Hall Road N17



West Green Road



Westerfield Road car park entrance



White Hart lane N17 outside number 7



Winkfield Road N22

Next to recycling bins


Waltheof Avenue N17 J/W Lordship Lane (FAS waste in wrong place)



Myddleton Road

Added to list 29/05/2014


Highfield Close N22

Added to list June 2014


Lansdowne Road N17 83&93

Unregistered alleyway between 83 and 93 (Added to list 30/06/2014)

I am sure there are many more locations across Haringey that could be added to this list. 

I also asked what measures they had in place to reduce fly-tipping. They said they were implementing the following:

  • Free collection for almost all types of bulky household waste
  • Two Reuse and Recycling centres provided for free disposal of almost every type of waste
  • Fly-tip hotspot programme – visits to all properties in a 50 metre radius of over 50 fly-tip hotspots to educate and advise residents about how to dispose of their waste properly, followed by three weeks of enforcement and investigation visits to check for fly-tips, investigate for evidence of origin if fly-tips are found, and take enforcement action where possible.
  • Visits to all businesses to check for legally required Duty of Care documents to prove that proper waste collection contracts are in place
  • Waste leave downs on main roads – we deliberately don’t collect waste on a particular day so we can search through waste left for collection to look for evidence of fly-tipped waste
  • Multi-channelled reporting for fly-tips so residents can tell us where fly-tips need to be picked up, fast collection to avoid fly-tips encouraging more fly-tipping.
  • Twice per day picks up from locations with flats above shops to avoid waste on streets for too long
  • Problem solving at sites where off-street storage capacity for waste and/or wheelie bins is limited or not available so that where practicable residents have a viable alternative to leaving waste on pavements.  
  • Bespoke waste storage and collections solutions at sites with specific waste storage difficulties.
  • Comments provided on Planning Applications to ensure that waste arising from new, extended or refurbished property is adequately provided for.

Veolia’s performance for effectiveness of fly-tip strategy is measured through a Strategic Performance Indicator based on the number of fly-tip reports by residents. The table below sets out the targets for Year 1 to Year 4 of the contract showing how the number reported by residents should fall over time based on prevention by encouraging people to dispose of waste properly and also on fast collection of fly-tipping so residents do not need to report them. Haringey are saying they have met this target each year included the third year.

I'm not convinced this is the most effective measure of performance because it may just be an indication that people are not bothering to report fly-tipping rather there being less fly-tipping to report. In my personal experience fly-tipping hasn't reduced where I live and I'm sure others would agree.

Year 1 2011/12 target

Year 1 2011/12 score

Year 2 2012/13 target

Year 2 2012/13 score

Year 3 2013/14          


Year 3 2013/14  


Year 4 2014/15



Number of Flytips reported by residents per month







Not yet   



Number of financial penalties/prosecutions below:




2010 - 2011



2011 – 2012



2012 – 2013



2013 – 2014



2014 – 2015 (to 9.7.14)



It would be interesting to see how these figures compare with other London boroughs.

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I agree with Clive. The Miltons have a very high population density and the pavement space is not adequate for the bins. We pay very high counsel tax in this areas and do not make huge asks in return. The frequency of the rubbish pick ups would greatly improve the access for all on the pavements as well as the general environment of these streets. The counsel need to stop ignoring the pleas of the residents which have remainded unanswered for years.


Very disgruntled!

The Miltons have a very high population density and the pavement space is not adequate for the bins

Yes; I was sent the photo below by a Milton's resident, taken just yesterday, with the next collection now six days away:

"Photo of our rubbish as at 22nd July Tuesday,collection due in 7 days
5 people in property this week"

Notice the bins on either side. It's like this, up and down the pavement, on both sides and two streets-worth.

Also, a point made to me some months ago by a Milton's resident, is the prevalence of urban foxes – and I'm not talking about hot fillies. When these characters get into bins anywhere, they have a similar effect as with fly-tipping.

Highgate Councilllors will continue to press for an adjustment to the current regime in order to deliver an adequate service.

Councillor—Highgate Ward

Liberal Democrat Party

As you may remember from previous posts the Miltons Residents Association has been lobbying Haringey since the new arrangements were put in place.  We went as far as taking the matter to the Local Government Ombudsman but whilst they were very empathetic they are process driven and Haringey had cunningly ticked all those boxes.

The RA still receives regular complaints about over flowing bins and side waste.  One resident has started to lose tenants as a result of the bad odours and flies from maggots.  We have issues of soiled nappies (photo) being dragged from the open bins by vermin and all sorts of spillages.

It is very frustrating for the neighbourhood that is blighted with this problem.

Christopher, a resident has begun a separate post here on the Miltons' bin problem.

Hot weather plus overdue collections reminds us that weekly collections of rubbish is vital. Having huge wheelie bins on roads without front gardens is offensive for anyone trying to walk past. Smaller bins, regular collection of household rubbish is what is needed. We already have very active rats in this area.

John, from my own journeys in and across London my eyes tell me that the Koberclaim - "our streets are now among the cleanest in London" - is ridiculous.

But perhaps an independent sampling of the City of London and every borough would rank Haringey among the top sixteen?  Cllr Claire Kober gets it right? Counter intuitive I realise. But not completely impossible.

So I'm going on the evidence of my camera over several years, rather than memory.  By the way, I'm not dismissing your observations of roads in your own neighbourhood. The few snaps Zena and I have of dumping on Ladder roads don't contradict your judgement.

Outside 87B Cavendish Road N4 - #1

But here are some thoughts for your consideration.

First, it does matter that a single bag of rubbish is not a fly-tip. I give you fly-tips!!  To tackle a problem effectively it helps to have accurate and reliable information. What, where, who, when, how often, how and - crucially - why.

Second, while your two suggested factors are important and relevant, I suggest there are many more causes in play. Each one of which could suggest different fruitful solutions. Somewhere in HoL's back pages Liz Ixer gave an insightful set of pen-portraits of different types of litterer. Amusing, sad, but also pointers to possible ways forward.

Third, there's Michael Anderson's recent suggestion - to look at Camden - and by implication other places. Not to rank Haringey with complacent self-praise. But to look and learn. Michael is among several HoL members (including Liz Ixer, of course) who've asked how other local Councils with a similar demographic do - or appear to do - the same job better. Including in London, other UK cities and cities abroad.

HoL can sometimes be a crowd-sourced think tank.

Alan, regarding Asha's 'job' I think the fault is mine in misunderstanding your post. I thought you meant she was a policy officer for the LDs - in fact, I know she works for a charity as it's one in which I have a special interest and I follow on Twitter because of her flagging it up - so apologies for my causing confusion. 

Concerning the first point, I didn't mean Veolia's full remit but for clean up times for reported fly tips. Accord/Enterprise got it down to less than 24 hours eventually - Veolia are sometimes not picking up reported tips for 2 or more days meaning that multiple reports have to be made and more rubbish is collected around the dump. Street cleaning has slipped on smaller roads possibly because of the change of policy regarding when a road will be swept i.e. in response to requests rather than as part of a rota. 

As to resident- led solutions, there was no shortage of ideas in the old community champions meetings and sometimes the officers even acted upon them. What changed was the cut in enforcement and the lack of resources to act upon our ideas - even to the point of cutting the programme, although it now runs under a different form as environmental champions - I haven't been able to make it to a meeting yet so I don't know quite how it operates. But I don't want people to think they can't complain because someone will respond 'what would you do about it?' - it's an old political trick to sidestep the issue and one that's been used on me in many contexts to bat away the issues being raised. 

John, I'm not sure that the first of your reasons is wholly true. What I see a lot of is small fly tips of awkward things, not the sort of thing that goes in bins. Regular community clear ups, say once a month, might help people to get rid of the stuff that they can't dispose of.

Bags of rubbish are the same as they ever were I think. What is noticeable is that people are increasingly dumping whole wheelie bins of rubbish, presumably because they have got the wrong things in them and haven't been collected or have just got so manky from food waste that they stink up the garden which shows that people are still not engaging fully with the process. 2/3 of our waste can go weekly in the form of food, garden and recyclable things. However black bins continue to fill up with these things.

The multi-occupancy issue and high turnover of short term tenants means that its not enough to tell people once a year how the system works but must be a constant flow of information particularly at peak times e.g. when students are leaving and new ones looking for homes. Linking campaigns to times of year (another example is Christmas when people clear rubbish to make way for new things and have higher volumes of it) is one possibility. You can't change the demographic but you can change the way you think about working with them.

Liz, yes, your last suggestion about repetition and reinforcement is crucial - and it's 'doable' by Veolia/the council at low cost. Timely leafleting by the Single Frontline teams, since they walk along the roads anyway checking parking permits and so on, could reduce the flytipping rate.


They don't check Parking permits, Gordon. And the Parking Wardens ("Charm Ambassadors" as I think of them) don't report dumping.

Even worse, there's a whole issue of staff failing to report the obvious. 

In May last year I wrote to Lyn Garner the Director of Environment, following my request for them to remove a street sign pointing to a Council service which had been shut two years previously. I suggested a need for staff to "reframe" problems - to stop seeing things within "blinkers" based on narrowly defined roles. For example, they may notice a pothole and a broken pavement; but not, "see" a blocked drain gully or a faulty street light nearby. Or maybe they report a problem but don't recognise recurring patterns - which mean that they're seeing a symptom and not looking for the cause.

I asked Ms Garner what other local authorities do about this. And suggested that although the smartphone app should have made it far easier to photograph and report streetscene problems with minimal extra work, this won't happen unless staff 'reframe' the problems they are used to monitoring and reporting.

(P.S. I have to confess that I can't get the things to "swipe" or find anything among the horrendously cluttered icons. I need a much simplified schmuck-phone. Any suggestions?)

Ah, apologies, silly me; I assumed that an organisation called 'Single Frontline' really did encompass all the hi-vis vested workers you'd see on Haringey's streets and public areas. How naïve.  There I go, another silly-name-organisation 'gotcha'.

Still, opportunity for synergy, though, as proposed earlier??



Lots of opportunity. Will it happen? It might if Cllr Stuart McNamara is allowed to try it out. I know he very much supports such "synergy".

Sadly, Stuart has to work towards the Dear Leader and her close allies. And Haringey's political leadership is as useful as a waterproof teabag.

Massive opportunities Alan. All staff with a street presence could easily be issued with a work smartphone that have restricted numbers (only to Haringey phones, contractors and the Police) and links to the Report It app just for starters. Failing that I bet there are storerooms full of old portable handheld devices that could be brought back into use.



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