The number of older people needing care is expected to rise by 60% in the next two decades, but some have claimed the care system in the capital is already severely stretched.
BBC London was contacted by friends of an 81-year-old woman living alone in Haringey, north London.
"Barbara" (not her real name) is supported by the council but her friends say the care she receives is inadequate.
You may find some parts of Alpa Patel's report upsetting, it says. Yes. I did.
Watch the video here
Tags for Forum Posts: adult social care
Does that mean, Michael, that your mother had to spend more time in hospital than she wanted to, or needed to, had good quality home or perhaps residential care services - been available?
You might all be interested in how our "Barbara" 's fate is being decided. She is safe and well at the moment as she is in hospital with an infection. Remember, she is a doubly incontinent woman with dementia. In no circumstances can she be said to have the capacity to judge her own best interests and in such case this task falls to others to decide. This Spring she will lose both of her totally committed friends as one will be moving away and the other will be elsewhere for some time. They have provided the washing and the shopping and the bill paying and the crossing the road to attend to her needs when she has been up and confused at 2am and the all round general befriending and loving care. People like me who have to work, family with needs do what we can when we can- like replacing her key safe (perhaps you thought Haringey had a repair man or woman for these tasks but no) cleaning up faeces, making sure she has something to eat when we pop round etc. but we and other neighbours will not be able to replace the daily care her two major friends have provided over the years. Their opinion and that of other neighbours is that Barbara's best interests now are that she does not return home but gets full time nursing home care. At home she does not pull her emergency alarm cord when she falls so she is at great risk. And none of us can see any care agency getting her food in (she would not even know how to pay them for it) or doing her continual washing at a launderette (no washing machine) let alone keep her warm when she forgets to turn on a fire (no central heating you see) or simply be there to chat. But because Barbara quite naturally says she wants to go home Haringey Social Services say her wishes must be respected and claim this will be in her best interest. Of course it is sad when an older person cannot return to their near life long home but returning an incapacitated woman to a lonely home without any ability to care for herself is a crime. It seems that when someone actually needs 24 hour care Haringey feels it is better they go home to fall over or mess themselves in the early hours when no-one, no-one at all from social services or their private agents will be there for them. This is doubtless in Haringey's best financial interests. As a recent correspondent here put it, old folk are now a financial drain not a person in need. Why can't the two people, who have selflessly put in the hard loving care for Barbara for so long and fear for her without their help, be allowed to judge now what's in her best interest. If Barbara were my mother I would not allow Haringey to tell me what her best interests are when clearly they do not understand her needs. As my mother did say, don't grow old. How can it be right for any Council to so misuse the words of a woman without mental capacity? Can anyone help our Barbara? Are there any Councillors reading this and if so please help Barbara, for she might be your mum, your aunty, she might be you tomorrow- let's treat our elders with a little bit of compassion and give them the care they need.
High emotion on our street this morning with Barbara's friends in tears. Someone from Haringey social services came and changed the locks to Barbara's privately rented home and when asked why they were thereby depriving neighbours (who've held keys for years) of access to Barbara when she is returned home ( as Haringey said they will send her home), they were told by the official that she would not discuss this but gave a name and number of her manager to call. The number was wrong but even when the right one was rung there was no answer.
Does the Council have power to come and change your locks when you're in hospital? Well, yes if they think there is a danger of loss or damage to your moveable property. It's in section 47 of the 2014 Care Act. As Barbara's home was already securely locked one has to conclude that Haringey outrageously think Barbara's long term friends and neighbours are likely to use their keys to get in and steal her things. This is the state of social work in our Borough: if you do not agree with Haringey then you are to be banished from the older person's life oh and of course then you'll never get in to see whether Barbara is still in an uncared for state.
Haringey social services are completely muddled in their thinking however. They state that Barbara has the capacity to decide to come home. If she has capacity she would have had to agree to having her locks changed and no keys given to her friends. Why would she do such a thing that would severe their contact which she would never want as she cries when her friends leave her, begging them to stay? The Council can change her locks without her permission if they think it in her best interests BUT only if they think she lacks capacity. So we must assume they believe she has capacity to decide to come home but not to decide to have her locks changed. Who are they kidding? What are they trying to hide behind their deviousness? And whatever happened to working with communities? Please don't get old in this Borough or at least get to a good lawyer and get a Lasting Power of Attorney made out to a friend or family member so they can protect you from Haringey if you get to lose the ability to make your own decisions. Poor Barbara. Haringey Council, shame on you for your actions will punish vulnerable Barbara not the neighbours with whom you are so angry for daring to bring her plight into the public domain via the BBC. God what a Borough.
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