Virgin phone

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Permalink Reply by KP on December 17, 2015 at 11:15

Virgin are getting worse and worse

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Permalink Reply by Michael Anderson on December 17, 2015 at 11:32

I think my sister must work for Virgin. She sent me an email yesterday to tell me her email wasn't working

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Permalink Reply by Jolanta on December 18, 2015 at 21:39

we had this issue since September until they finally cut off the whole line stating that they do not have permission from the council to dig outside the house to fix the problem....and we are still paying for the line rental, they are completely joke at the moment!!!so we are without phone line since October now...

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Permalink Reply by KP on December 18, 2015 at 23:34

Their service is appalling. To add insult to injury I have just had a letting telling me that I will be paying more than £3 extra on my monthly bill from February. It's really not value for money

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Permalink Reply by Maddy on December 28, 2015 at 17:40

I wrote Virgin a complaint letter and have managed to get a refund on last three months' line rental. Hopefully  the problem is solved now.

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Permalink Reply by KP on December 29, 2015 at 11:45

I have an engineer coming over today to look at my phone line which went dead last week. It's the third time it's happened in the last 6 months. I guess I am going to have to write them a letter too!!!

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