You may know Raphael who works in the ticket office. He's cheerful, friendly and helpful!
I noticed today that First Capital Connect are asking people to nominate a member of staff who gives excellent customer service so I've nominated Raphael. Here's the link for anyone who wants to nominate.
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Nominated as well. He is always so friendly and helpful
Me too. When I was a regular he would have my ticket ready without me even having to ask; a lovely man with such a welcoming smile and a pleasant word to start the day.
And when I went on their website, I noticed that his name appears on their sidebar of top nominations. So keep those nominations coming in; a worthy accolade for a nice guy.
I have also nominated him because he is such friendly and helpful person. I Hope you all nominate him to.
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