Harringay, Haringey - So Good they Spelt it Twice!
New-look Sainsbury's: not actually an improvement?
Not sure whether this is just me being (small-c) conservative, but I really dislike the way Sainsbury's has redesigned its fruit and veg section.
The glass doors make It so much more difficult to actually see what is in each cabinet, there appears to be neither rhyme nor reason to how things are arranged (why are tomatoes in two different places?) and the aisles seem to be far narrower than previously, making navigation with a trolley more difficult, especially at busy times. That aside, it's a joy.
Anybody else less than enamoured with it?
I am 55 years old, before you ask.
Tags for Forum Posts: sainsbury's
Replies to This Discussion
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Permalink Reply by Shar on
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Did you notice the signs mentioning that this was a temporary arrangement while they work on a broader redesign?
(Not that I'm suggesting the latter will definitely be an improvement)
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Permalink Reply by Phil M on
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Oh! No, I didn't see those. I was probably too busy wondering why cucumbers were next to oranges or something. Well, perhaps I should reserve judgment then...
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Permalink Reply by KP on
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Yes also found it frustrating but hopefully the new layout will be better once it's finished. I generally find the Sainsbury's experience miserable generally these days. No staff to be found when you need them and being forced to use the self-service tills which full
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I refuse to use the self-service tills as a point of principle: I'd sooner Sainsbury's used its vast profits to employ more people rather than depriving people of their jobs and making the shopping "experience" as impersonal as possible. I realise that's a bit self-defeating when I'm stuck in a queue for 10 minutes because only one till is open... but once people are brow-beaten into always choosing self-service tills ahead of staffed tills, then they will no doubt shut the latter. So it feels like an inconvenience worth persisting with
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Permalink Reply by Hugh on
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The apparent unpopularity of the smart shop option (where you scan on your phone or on a Sainsbury's device and bag as-you-go) makes it a pretty efficient choice. Very rarely a queue, despite there often being two or three of the four tills out of commission. Even occasional (but not rare) rescans don't usually slow things down too much.
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Permalink Reply by Maddy on
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And you can always pay for a smart shop at the self-service tills if there's a long queue for the dedicated ones.
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Permalink Reply by Ruth on
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Agree with you Phil M. I feel/think the same. Customers should not be forced to self check out. It's not always easy with machines shouting at you, having to get the harassed staff member to check you're over 21 for alcohol and something wrong in the bagging area or machine breaking down. Plus those cameras filming you as if you're a criminal.
And time wise, often by the time you've got through all your shopping, you have to pack it all, more time and effort. With check outs, you pack as it comes along and pay. That's so much better for many people. I'd say it's more caring of people with health issues of any kind, more inclusive. Being persistent can bring results, check outs can be retained if more people ask for checkouts to be opened. We are the customers, without us, they're going to lose money.
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Permalink Reply by Tamara Romanyk on
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I think the wait is worth seeing a fellow human being at the till. Not only am I keen to do my bit to ensure that people keep their jobs, but I worry about how we are being progressively alienated from one another. It's now nearly impossible to speak to a person when contacting companies or even doctors' surgeries, and everything is being moved online 'for our convenience'. I'm fine with technology and I have a large social circle, but what about older people who are lonely and rely on being able to deal face-to-face with human beings?
Anyway - don't get me started....
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Agree with all you say here Tamara. I've struck up some nice little conversations whilst queueing and sometimes there's someone who needs help with their unloading etc. I find it's a nice start to the day to have a wee chat. And really like the regular early morning check staff. A bit of interaction is welcome as they check things through. We are human after all!
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I hadn't seen the notice that Shar mentions, but I asked to one of the staff if they found the cabinets as inconvenient as I do. He confired that the layout was temporary and that the shelving set-up would be returning to the old format onve the new layout is in place.
BTW, I also noticed a story the other day that Sainsbury is acquiring the Homebase for Sainsbury's. However, the Sainsbury's website doesn't agree that Harringay is one of the acquisition targets. Since neither that source nor common sense suggests that the Yahoo News story is correct, I'm assuming it's journalistic error.
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