Harringay, Haringey - So Good they Spelt it Twice!
Does anyone know how to view previous visit parking permits online?
As per the thread title. A friend has been issued a PCN on a day when we booked him a daily permit - but there doesn’t seem to be any way to view the previous permit in the online account to prove this! Any advice gratefully received.
Replies to This Discussion
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Permalink Reply by Nicky on
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I had this issue and I couldn’t see past visitor permits once the time had passed.
It’s an issue that I think Haringey Parking should deal with.
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Permalink Reply by KatieH on
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Yes, I usually do, but for some reason didn’t this time - had assumed given it’s an online system I’d be able to look it up (and also assumed my friend wouldn’t get a ticket…!!)
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I've just come on here to post exactly the same thing. A visitor received a PCN where I applied a daily permit and proving I activated the permit is very difficult.
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So, I went on to the parking website, logged in and then clicked Contact Us. I then requested records of the parking permits activated on the day in question. I got a response showing that I had activated the correct permit with a permit reference number.
You can't contest the PCN directly through that part of the website. You then need to use that evidence to contest it through the link that came with the penalty notice.
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Thanks! I’ve used the contact us function so hopefully will get a response soon.
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Permalink Reply by Alan Stanton on
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If Haringey's system is and can be shown to be faulty this needs fixing urgently and refunds paid where due.
It's unfair to Haringey residents if and wehen we have followed the rules. Unfair as well to our guests/relatives/traders etc.
Hopefully Cllr Seema Chandwani and the Head of Parking are now paying proper attention to Harringay Online website and taking full advantage of the free product-testing service offered by website members!
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In the case of mine it seems the PCN was issued ten minutes before the permit was activated. Looking at the timing of text messages from the day the PCN must have been issued within a couple of minutes of parking. Obviously not enough time to get kids out of the car, get to my house, sort out the details of the permit, etc.
I would have assumed some kind of grace period was built into the system but obviously not. We have appealed and will see what happens.
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With all Haringey's local services the overriding question should be: who do they seek to serve. Is the aim to offer and run pro-social services for local residents, their families, and friends.
It may be of course that a local council has switched all or part of its focus to generating and squeezing-out maximum profit by running or contracting-out profit-making parking lots- including temporary rented bays on the public highway,
Transforming local taxpaying citizens into local and other business customers still leaves open the issue of customer relations and the borough's reputation for fair dealing - or otherwise.
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Further on the "grace period" question raised by AndrewAW1.
We often have visitors with three young children. At times our road can be very busy. When they arrive the priority is getting them safely out of a car and (sometimes) across the roadway. One may need carrying. Then the pressing needs are for toilets and lugging bags. Oh, and welcoming hugs are important.
In other words, we are lucky to live real messy laughing crying lives. Which can't and won't always fit into bureaucratic systems apparently designed by and for robots.
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