Hi All,
Not sure if it's the done thing to post about bad service but this has got my blood boiling a little. A few weeks ago our newish boiler (2 years old) stopped working. We couldn;t get hold of the installer straight away so we called a local company out of the Yellow Pages to get it fixed. The engineer that came within the hour, out took one look at it and told me it wasn't installed properly. He then got his office to check on the company that had installed it and told us that they were not registered with Gas safe, and that it was unsafe to use. He gave a verbal estimate to put it right of "hundreds to thousands" of pounds, with a list of over half a dozen problems.
The cause of the breakdown was the test valve had been opened (presumably by that cat that sleeps all day on top of the boiler), clipping it back on got the boiler working.
Worried about all this we contacted Gassafe, who have just finished inspecting the boiler. The inspector looked at the list of issues, thoroughly tested the boiler and gas-supply and gave it a clean bill of health. I rang the company that gave us the list of issues and was pretty much fobbed off.
So the Conclusion:
Do use Heat It, Paul and his team are fantastic, and we have been nothing but impressed by their service.
Avoid AATBF, unless you've got money to spend.
Tags for Forum Posts: Boiler, Central, Heating, heating engineer, plumber
I'm not sure what's happenning with Heat It, they were meant to come out and give me a quote for replacing my boiler before Christmas and they just didn't turn up, and after that no-one was answering their phones, and their website's down.
I got CG gas to do it in the end, and they were great - really friendly, efficiant, didn't do the teeth sucking doom - mongering thing, and gave a resaonable quote.
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