Some of you bikees are going to love this!
A couple of weeks ago I parked slightly over the line in a half-empty Sainsbury's car park. You can imagine how delighted I was to return to my car after shopping to find I'd received a ticked for "parking out of bay" from Euro Car Parks, Sainsbury's contractor. A £50 fine. Wonderful.
I don't disagree with the parking area being "policed". I'm sure it gets abused and needs it. But common sense and courtesy to customers ought to prevail. An inch or two over the line in a half-empty car park ought not to occasion a fine of £2, let alone £50.
I tried talking to the parking attendants who just pretty much stone-walled me. I wasn't best pleased. So, after a week or so I got round to writing my appeal letter (appeal by mail only - I guess email makes it too easy). I copied the letter by email to Justin King, CEO of Sainsbury's.
I had an almost immediate reply from Sainsbury's to say they'd received my letter and would get back to me soon. Today was a week later so this morning I sent a follow-up mail to this chap and again cc'd Justin King.
Just now I had a phone call from Justin King's Office to apologise for not having come back to me sooner and to let me know that the ticket has been cancelled. They also assured me that they've asked Euro Car Parks to be a little less heavy-handed and use some common sense when issuing tickets.
I'd have to say that I'm satisfied with a fairly good response from Sainsbury's but do not anticipate an immediate culture change at ECP.
My logic in publishing this wee story is as an information point for any neighbours who may have encountered the same issue.
Tags for Forum Posts: parking penalties, penalty charge notices, sainsbury's
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