Harringay, Haringey - So Good they Spelt it Twice!
Fly tipping on ladder roads
Replies to This Discussion
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Permalink Reply by Zena Brabazon on
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Emine has chased this and the waste is due to be removed by Veolia today (Friday). Please let us know if it isn't.
Zena
Zena Brabazon
Cllr Harringay wardzena.brabazon@haringey.gov.uk
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Permalink Reply by Alan Stanton on
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The concept of "Failure Demand" describes the additional work which can be generated when an organisation fails to get things right in the first place. Usually it's because of problems caused by badly designed or malfunctioning systems.
Your report, Anthony, is a clear example. Each time the unsolved problem is re-reported or the subject of a complaint by someone like yourself who is - falsely - told that the report is "closed", a new organisational "loop" is activated and unnecessary work has to be done. Adding to the time and costs. And irritating the customer - i.e. you and anyone else who has reported the same dumped builders' waste. As well as wasting your time and the time of staff involved.
Plainly the removal of builders' and similar dumped waste is not some rare and unexpected event. The Council's waste contractors - part of a huge multinational company should have the tools available (in this case a grab truck) to meet this within-the-normal-range of demand.
My own observations over many years entirely support your common sense assumption that a pile of waste on the street not promptly removed can encourage further dumping on the original pile. They may as well have put up a Please Dump sign.
And all this is before we start thinking about how they might develop preventative strategies "upstream" to see if there are, for example, repeated "patterns" of dumping on this site. And if so, why this may be, and how it might be tackled.
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Permalink Reply by Liz on
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In this situation, if you haven't already done so, I would put in an official complaint via this page - there are stated times you can expect to be contacted and be told who is dealing with your complaint. I started doing this after I was told that council officers will not investigate problems with contractors unless this is triggered by an official complaint (which is not to say that the neighbourhood action team won't act but this way ensures responses within a given timeframe)
I had a similar problem last year with Veolia telling me some rotting meat on the street was cleared and my eyes and nose telling me something very different. After three days of complaining, I went down the official complaints route. I think you now have good cause to do the same, seeing as how you've tried to get the contractor to do their job and they have failed and given you a ridiculous answer.
I would also include your councillors Zena Brabazon and Emine Ibrahim (addresses via this page in any email correspondence with the council.
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Thanks Liz for reminding people to contact their ward councillors. We will follow up on complaints and aim to get clear responses and most importantly action.
I have now got my email and council phone up and running. My email address is: zena.brabazon@haringey.gov.uk Mobile number is 07812 677 710
The surgery for this Saturday at North Harringay School/Falkland Centre has had to be cancelled because the school is closed during August. However, the surgery at the end of the month at St. Paul's Church on Cavendish Road is on! If anyone has an issue they want to raise please don't hesitate to contact me, Emine or Gina.
Zena
Zena Brabazon
Councillor, Harringay Ward
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Permalink Reply by anthony n on
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Just to let others know who are aware of the waste on Seymour and Pemberton. A nice chap from the neibourhood action team has contacted me and is aware of the waste having informed veolia himself proir. His understanding the waste is to be collected tomorrow with a grab truck (now there is a truck?). I asked did ask if it isn't collected, yes there is a process of "failure demand". Hopefully this isn't a process that has to be taken. At this stage just have to wait and monitor if the waste is collected.
On the issue of the emails and app indicating the reports were closed it was explained to me it can be deemed to be closed the reports have been surveyed but in this instance alternative action is to be taken (the grab truck). This can be confusing to the lay person like myself with the app at first glance indicating the report is closed but having to do further investigation finding further action is to be taken.
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Could I suggest that "Failure demand" had already been generated as the Neighbourhood Action Team had received a referral about your complaint and came to see you. This was in addition to having made their own prior complaint - I presume from walking around the ward and seeing the dumping.
The longer dumping sits on the street the more likely that other residents may see and report it.
A "closed" status, could lead to duplication if that's what other residents see on Haringey's maps. In other words, if they see your report they may decide "Oh, good. Somebody else has sent this in so I needn't bother". Whereas a "closed" label is more likely to suggest that stuff was cleared and new dumping has taken place in the same spot.
Unfortunately that's not unusual. Particular corners, blank walls, patches of mud can all become "hotspots" for the dumpers.
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Permalink Reply by Michael Anderson on
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My concern is that as the frequency of sweeping of the Ladder roads has been reduced, there are fewer opportunities for operatives to spot and report dumping and for places to become dumping hotspots. I reported the builders' waste dumped on the corner of Pemberton and Wightman a couple of hours ago but I've not idea how long it had been there.
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Casper, I think these purple bags are used by street sweepers and they supposed to picked up by a Veolia truck. But if they gap between the street sweep and collection of the detritus is so long that the foxes have a chance to redistribute the rubbish back onto the street it rather defeats the point!
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Permalink Reply by Robert Pike on
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Tackling fly tipping in the area is a joke with regular spots being targeted by the vermin. The corner of Birstall Rd and Greenfield Rd has a daily collection of house renovations, electrical goods, clothes, and ripped bin bags. Only this morning there was a wheel barrow with a flat tire filled with junk. Not small stuff! Takes effort to move it.
My own block of flats has been targeted with junk dumped on the small strip of private land by our secure bin store. This done in broad daylight by houses opposite. The first example shows that once junk is left on a daily basis that it will be added too by others. The rubbish dumped on our property cannot be removed by the council directly. Our landlord has to sort it and residents bear the cost in extra service charges.
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An update. Thankfully the builders rumble from both streets has been removed.
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