Blend now running the Coal House Cafe at Woodberry Wetlands

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Permalink Reply by AKD on June 3, 2017 at 8:45

I appreciate this, it's a great cafe, great coffee and great food but the staff should never be rude, even if it is supposed to be their day off! It's not too much to ask to just be spoken to politely, whether comparing to a lizzy's or not.

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Permalink Reply by Abi on June 3, 2017 at 13:11

I'm really surprised by this - I have been there on a number of occasions and found the staff to be friendly above and beyond what you'd expect, making an effort to get to know customers, taking an interest and generally being cheerful. It really does sound like someone having an off day to me. 

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Permalink Reply by Linda Zubairi on June 3, 2017 at 10:29

Hi AKD, of course! I'm not sure if you saw my response directly to your comment, but would you kindly be able to take the time to PM or email me (info@localblend.co.uk) with details of what happened and when? I would really like to investigate. Many thanks in advance! Linda

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Permalink Reply by AKD on June 8, 2017 at 21:17

Hi, yes of course. Happily, there have been a couple of occasions, it's the same rude man, he's been so rude to me and my husband on separate occasions that we genuinely are put off going there and had a proper chat about how disappointing it was. I will email you Linda.

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Permalink Reply by Robin2 on June 26, 2017 at 10:39

i can't commetn on Blend versus the previous people running it, but I've always thought the main problem with the cafe is capacity and the nature of the building - no-one wants the nature reserve overwhelmed by the cafe, but there could be a rethink of the external seating and inside there's very little space.

plus when i went there (before Blend took over), it was very noisy inside with music etc, and noisy staff, which seemed a bit odd in a nature reserve.

i wonder if there is or could be an upstairs area in that building which could in theory house the kitchen or further seating.

also i'd consider opening out the front of the cafe by replacing a lot of the wall (whilst keeping it structurally sound of course) with glass doors

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