I appreciate that the winds of change are occurring across all stations but the way this has occurred without public consultation irks me - I have often arrived to see the machines not accepting cash and what with buses no longer accepting cash it just feels as though some people will be seriously disadvantaged.
Hers what was sent to me by TFL notifying of change if you haven't already seen it.
Dear Mr Bennett, |
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Work to the ticket hall and improvement to facilities is expected to continue for up to one month. The station will remain open during this period. |
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Personally it won't make any difference to me, I always tend to use the machines. I also travel a lot and have used subways in places like Tokyo, Hong Kong, Moscow, Paris, etc and I always opt for the machine rather than the ticket window. Being able to choose your own language makes it far simpler than attempting to ask for your tickets in a foreign language.
It does look like the unions have given up the fight to save the ticket offices. Next move may well be ending Oyster Cards and forcing everyone onto debit/credit cards. Oyster costs tfl quite a lot so they would like to move away from it. Meanwhile Boris is trying to break the union by forcing through night running. The media have been full of 'big payouts for staff' rubbish, while hiding the reality that people will be forced to work unsocial hours for no extra pay.
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