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Vodafone poor mobile signal issues in Harringay, Hornsey and Alexandra Palace?

Hi all,

Since earlier this year, Vodafone's 4G signal seems to have dropped massively in the area - barely 1-2 bars at the top of the ladder, blackspots around Hornsey high street, and a drop to 3G by Alexandra Palace.

I contacted Vodafone earlier this year and they confirmed there was a known issue that they were aware of. But there has been no improvement since then.

Have other Vodafone mobile users in the area had similar issues?

Tags for Forum Posts: mobile phone reception

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Replies to This Discussion

Permalink Reply by Jez Phillips on June 5, 2020 at 6:57

I just made a complaint. I am missing my parent's calls. Here's the complaint link:

https://www.vodafone.co.uk/help-and-information/complaints

I forgot to put in a link to this thread. If you make a complaint might be an idea to do so.

Permalink Reply by Brian Ahearne on June 5, 2020 at 8:06

Can you please participate in this to discover good signals from networks?  https://www.harringayonline.com/forum/topics/best-mobile-network-co...

Permalink Reply by tigha on June 5, 2020 at 8:35

Thanks have also complained

Permalink Reply by Julie Richards on June 5, 2020 at 10:34

me too, over on Stapleton Hall Road, by the station.  It's been terrible this year.  It's making working from home difficult for sure.  I've logged a complaint too.

Permalink Reply by Charlotte on June 5, 2020 at 11:02

My coverage has also got poorer - I am on Lausanne Road and will complain

Permalink Reply by Max on June 9, 2020 at 18:07

I had a callback yesterday regarding the complaint. The representative seemed particularly keen to close the complaint, but uninterested in actually attempting to get the problem fixed. I insisted they keep the complaint open until it’s resolved, I suggest everyone does the same. 

Permalink Reply by Michael Anderson on June 9, 2020 at 18:45

Thanks Max. No contact on my complaint yet but I’ll follow your lead if they do get in touch.

Permalink Reply by Ravi Bhatia on June 12, 2020 at 7:39

Ah yes, I thought I was going mad as I changed my sim and updated settings as advised by Vodafone, but still was not getting a great 4G signal. Now it’s started affecting my phone signal too. Have complained, but Am just going to switch if it’s a region wide issue. My wife gets 4G in London without issue. Thanks to whoever started this feed

Permalink Reply by Julie Richards on June 12, 2020 at 10:08

i complained this week and they said there was nothing wrong.  the only option they gave was to call back end of July when they might have some gadget thingy available which would allow me to call using wifi (at least I think that's what was said - the signal was too poor for me to be able to hear properly!)

Permalink Reply by Vikram Dodd on August 26, 2020 at 16:33

me too, here on Falkland.

Voadfone's coverage map sees it should be excellent round here

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