I rarely use Santander cashpoint on Green Lanes because it has such a history of problems and I have had to complain before when it has refused to pay and yet the amount is deducted from my account. The last time that I complained the staff told me that they were aware of the problems but that it would be sorted out, well its happened yet again and I now have to try to convince them that I did not receive the money they say I have. Beware!
Tags for Forum Posts: bank machines, santander cash machines
Kristine thank you so much for your reply, its good to know how the system works. I was helped by a very nice young woman in Santander who has forwarded my complaint to whoever manages the ATM, she also asked me to contact my own bank and happily the money has now been restored to my account. Thanks.
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