Harringay, Haringey - So Good they Spelt it Twice!
HOPELESS VIRGIN!
Yet again my Virgin phone has no dialling tone, yet again I try to set up an engineer appointment on-line but am told the system is not working, yet again I spend ages trying to get through on my mobile, until I run out of credits. So I am paying out for a service that does not work and I cannot get fixed.
Anyone recommend another provider for phone, broadband and TV on the ladder?
Tags for Forum Posts: virgin media
Replies to This Discussion
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Permalink Reply by Paul on
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Oh dear, all this sounds very familiar. I bailed out on Virgin years ago when their broadband was going down every 2 or 3 weeks and vowed never again will I go with them for broadband. I joined Sky phone & broadband and have have no problem. You can get good deals I imagine now, also on their mobile phone contracts.
Good luck
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Permalink Reply by Shar on
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Maggie I'm very happy with EE who I use for phone, broadband and mobile. Good prices, decent download speeds (not as high as Virgin but good enough for streaming etc) and also good upload speeds (which matter to me as a photographer but others might not care about). Far more caring and accessible service, although no one's perfect.
Worth shopping around of course.
Virgin in particular seems to have a strategy of doing everything for attracting new customers but leaving existing ones in the lurch.
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