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Harringay, Haringey - So Good they Spelt it Twice!

I was fed up with the constant fly-tipping on my road, which despite reporting to Veolia on numerous occasions, continues on a near weekly basis. Nothing seemed to have been done about it, so I contacted Veolia recently to ask them what strategies they employ to combat persistent fly-tipping in Haringey and how they work with the local authorities to reduce fly-tipping. I got the following response from them.

"Veolia is  working in partnership with Haringey Council to clear all fly-tips which are found and/or reported to improve the impact that these occurrences have on the street scene. Through this partnership, we are aiming to provide measures to reduce the amount of reported fly-tips with the overall aim of preventing rubbish from being dumped illegally within the borough. 

The Haringey Veolia Partnership have identified 50 fly-tipping hot spot locations and working together we are visiting one a week to engage with local residents to ensure they are aware of how to report fly tipping and how to dispose of bulky items. 

In respect of this, Haringey Council are responsible for all  Enforcement activities in relation to fly-tipping.

I was intrigued by the “50 fly-tipping hot spot locations” and also astounded to learn they visit only one a week(!). I probed further but came up against a brick wall with Veolia informing me that Haringey Council would not let them disclose the list of top fly-tipping spots. They said I had to put in a freedom of information request. After waiting patiently for a few weeks they sent me the following list of locations (also attached). I don't think this is available online, so here it is (spelling mistakes are Haringey's, not mine!):

Road

Location

1

Acacia Road N22

By recycling bins

2

Avenue Mews N10

 

3

Boreham Road N22

near number 2

4

Caradon Way N15

Chedworth House

5

Carbuncle Passage N17

J/W Park View Road

6

Carew Road N17

 

7

Cavendish Road N4 near J/W Green Lanes (87/88)

 

8

Clonmell Road J/W Higham Road

 

9

Clyde Road N15

By Bridge

10

Compton Crescent N17 by Recycling bin

 

11

Craven park Road N22

TBC

12

Douglas Road N22

Next to recycling bins by Acaica House

13

Downhills Park Road J/W Downhills Avenue N17

 

14

Dunbar Road N22

Lordship lane End by recycling bins

15

Eade Road N4

TBC

16

Ermine Road N15

No 1-101

17

Etherley Road N15 near number 1

 

18

Fairfax Road N22

TBC

19

Fladbury Road N15

No27-47

20

Flexmere Road N17 J/W Carrick Gardens (houshold bulk items)

 

21

Gladesmore Road N15

TBC

22

Gladstone Mews N22

Entrance to Mews side wall by house

23

Grove park Road J/W West Green Road N15

FAS

24

Harringay Park Road by Libruary

 

25

Hastings Road J/W Higham Road N17

 

26

Havelock Road N15

TBC

27

Hermitage Road N4

TBC

28

Heybourne Road N17

 

29

High Road N15 under Railway bridge

FAS

30

Highfield Close

 

31

Hillside road N15

Cul-de-sack end

32

Kimberley Gardens N4 near number 2

 

33

Lemsford Close N15

No 1-24

34

Lyminton Avenue

J/W Pelham Road

35

Newland Road N8 opposite Boyton Road near recycling bank

 

36

Queens Avenue N10 outside Queens Mansions

 

37

Queenswood Road N6

All of Road, no properties but properties on Wood vale and wood lane

38

Risley Avenue N17

TBC

39

Roebuck Close N17

 

40

Roseberry Mews N10

 

41

Scotland Green N17 J/W Kemble Road

 

42

Stoneleigh Road N17

Rear of Beehive Pub/ Added 21/03/2014

43

Strode Road J/W stMargarets Road

 

44

Suffield Road N15 both ends of Road

FAS?

45

Sydney Road J/W Harringay Passage

 

46

Turner Avenue N15

No 1-16 & 30-56

47

Twekesbury Road N15

TBC

48

Upper Tollington Park J/s Stroud Green Road

 

49

Weir Hall Road N17

TBC

50

West Green Road

 

51

Westerfield Road car park entrance

 

52

White Hart lane N17 outside number 7

 

53

Winkfield Road N22

Next to recycling bins

54

Waltheof Avenue N17 J/W Lordship Lane (FAS waste in wrong place)

FAS

55

Myddleton Road

Added to list 29/05/2014

56

Highfield Close N22

Added to list June 2014

57

Lansdowne Road N17 83&93

Unregistered alleyway between 83 and 93 (Added to list 30/06/2014)

I am sure there are many more locations across Haringey that could be added to this list. 

I also asked what measures they had in place to reduce fly-tipping. They said they were implementing the following:

  • Free collection for almost all types of bulky household waste
  • Two Reuse and Recycling centres provided for free disposal of almost every type of waste
  • Fly-tip hotspot programme – visits to all properties in a 50 metre radius of over 50 fly-tip hotspots to educate and advise residents about how to dispose of their waste properly, followed by three weeks of enforcement and investigation visits to check for fly-tips, investigate for evidence of origin if fly-tips are found, and take enforcement action where possible.
  • Visits to all businesses to check for legally required Duty of Care documents to prove that proper waste collection contracts are in place
  • Waste leave downs on main roads – we deliberately don’t collect waste on a particular day so we can search through waste left for collection to look for evidence of fly-tipped waste
  • Multi-channelled reporting for fly-tips so residents can tell us where fly-tips need to be picked up, fast collection to avoid fly-tips encouraging more fly-tipping.
  • Twice per day picks up from locations with flats above shops to avoid waste on streets for too long
  • Problem solving at sites where off-street storage capacity for waste and/or wheelie bins is limited or not available so that where practicable residents have a viable alternative to leaving waste on pavements.  
  • Bespoke waste storage and collections solutions at sites with specific waste storage difficulties.
  • Comments provided on Planning Applications to ensure that waste arising from new, extended or refurbished property is adequately provided for.

Veolia’s performance for effectiveness of fly-tip strategy is measured through a Strategic Performance Indicator based on the number of fly-tip reports by residents. The table below sets out the targets for Year 1 to Year 4 of the contract showing how the number reported by residents should fall over time based on prevention by encouraging people to dispose of waste properly and also on fast collection of fly-tipping so residents do not need to report them. Haringey are saying they have met this target each year included the third year.

I'm not convinced this is the most effective measure of performance because it may just be an indication that people are not bothering to report fly-tipping rather there being less fly-tipping to report. In my personal experience fly-tipping hasn't reduced where I live and I'm sure others would agree.

Year 1 2011/12 target

Year 1 2011/12 score

Year 2 2012/13 target

Year 2 2012/13 score

Year 3 2013/14          

 target

Year 3 2013/14  

 score

Year 4 2014/15

target

 

Number of Flytips reported by residents per month

600

487

540

367

486

 

Not yet   

 published

450

Number of financial penalties/prosecutions below:

YEAR

FPN

PROSECUTION

2010 - 2011

274

39

2011 – 2012

154

29

2012 – 2013

216

18

2013 – 2014

440

20

2014 – 2015 (to 9.7.14)

37

14

It would be interesting to see how these figures compare with other London boroughs.

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Well, there you have it Haringey councillor reading this. A lot of dissatisfied people but also a lot of people who want to work with the council to try and get to a solution. Anyone fancy taking this on?

Perhaps Haringey needs to introduce CCTV deployment program, so that a camera can deployed and connected to a local WiFi point with a view to:

  1. Identifying the fly tippers and educating them ....
  2. And showing Veolia how often Veolia really picks up.

There seems to be mutual back scratching between Haringey and Veolia where it is plain Veolia does not pick up waste on the streets as often as it should under the contract.  This is a tow edged issue - those who fly tip and those who are supposed to collect and control the problem.

Patrick, you've mentioned "Benefits Realisation Management" - BRM - which I've occasionally tried to understand but without being able to get my head around it. Not least because the stuff I looked up was jargon-ridden. Can you recommend a summary online easily and freely available and written in Plain English, which shows how you think this would be a valuable approach for this particular context.

[This is a repost. Someone else pointed out to me that I'd misunderstood the point in your second para.]

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