I can't quite believe what I witnessed outside H&B on the High Street this evening. An employee actually hitting and kicking a young woman whilst she repeatedly shouted 'You're a f*cking thief' in her face.
I've been in retail for most of my working life and have had to deal with a fair few suspected shoplifters but this was beyond belief. Now of course I feel like a pathetic idiot for not having tried to intervene in some way but it was really seriously frightening.
Just emailed H&B to report. I don't think I'll be shopping with them any time soon..
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