I would very much appreciate any advice on this issue. Someone I know has waited a long time to finally be admitted to start a long term course on a mental health issue as a patient. They had been waiting a long time and felt a lack of confidence in the course and asked to be referred to another hospital which ran a course which was better organised, explained, resourced and intensive. St Ann's said 'wait till you start the course and then we'll review the situation'. This mantra was repeated whenever issues arose. This person has now been on the course for a while and is finding it of little use, and would like a referral to the other hospital who say all they need is a referral to begin an assessment almost immediately. The issue is of extreme importance. What process can be used to question this and push for a referral? Is the issue one of funding? The care team are evasive about exactly who can make a referral. Would really appreciate any information that can help.
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You probably need to go back to whoever referred the patient to St Annes. The GP?
It's not always widely publicised but people are entitled to a second opinion and one way of facilitating this could be through advocacy. I thought the D Mags response below was very helpful. Good luck.
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