Has been closed. You've got to go to wembly now if you want a M & S discount store. Looks like they're just letting the top floor rot, it's baracaded off like a zombie movie.
Tags for Forum Posts: marks and spencer
In answer to my email M+S have replied
Thank you for taking the time to email M&S about our decision to close the top-floor Outlet operation in our Wood Green store. I understand you’re disappointed by the decision, and feel M&S haven’t communicated this effectively. I’d like to assure you we didn’t make this decision lightly, and it came only after looking at the Wood Green store's Outlet department thoroughly. More and more customers are using our Outlet website, www.mandsoutlet.com, and we’re managing our clothing stock better than ever. This means we’re sending less stock to our M&S Outlet clearance stores, so we need fewer than we have before. Having reviewed all the possible options, we’ve therefore made the difficult decision to close our Wood Green store’s Outlet department. The cafe will also be closed, as we couldn’t move it elsewhere in the store without taking away space and reducing choice in other departments. In that way, only the top floor operation would be affected, and the rest of the store would continue to trade as before.
Thank you for taking the time to contact us.
Kind regards Jessica Jones Executive Office Your M&S Customer Service www.marksandspencer.com
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