Doctor surgery recommendations in N4

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Permalink Reply by Cat on April 16, 2013 at 18:05

I'm with West Green Surgery as it seemed to get the best reviews on the NHS website. The receptionists can be pretty useless-bordering-on-rude at times, but I've seen two doctors there and both have been absolutely lovely - they listened and didn't rush the appointment, things that I've found can be common occurrences at other surgeries.

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Permalink Reply by pipplypig on April 16, 2013 at 20:29

I have found the doctors at bridge house surgery excellent but have been bit disappointed with the nurse 'triage' system on reception that has been introduced recently. Basically a nurse mans reception to protect the doctors from time wasters but that seems to be anyone needing an appointment.  

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Permalink Reply by NIck and Lizzy on April 16, 2013 at 21:45

I haven't been subjected to nurse triage. My experience with the doctors at bridge house is that they are excellent. Its hard to get an appointment and waiting times are very long, but I think that's part of London life. I doubt anywhere else is much better in terms of that. I find the receptionists a little defensive but I don't blame them. Its a tough job. They are professional and good hearted on the whole. Some of my friends are at the Laurels, a lovely shiny new building, but apparently not a great patient experience.

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Permalink Reply by Kathryn Rodger on April 17, 2013 at 10:50

Thanks all I really do appreciate it!  I wish people would put positive comments as well as negative ones on the NHS website!! 

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Permalink Reply by Mairi on April 23, 2013 at 14:26

I've been at the Cedar Practice (on Green Lanes south of Manor House) for years. The receptionist can be a bit grumpy but the doctors are great.

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