Harringay, Haringey - So Good they Spelt it Twice!
Anyone got BT Infinity yet?
I got a note through my front door the other day to say we can now get BT's super-fast fibre-optic broadband service, Infinity. It would be an extra tenner a month on my current service so the question is:
- has anyone installed it? If so, was it a hassle? How was the engineer installation service?
- does it make any noticeable difference to your internet experience?
- have you had any problems with it?
- would you recommend it?
Thoughts and comments please!
Thanks
Replies to This Discussion
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Permalink Reply by Stuart on
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When I spoke to them yesterday, they said there's 2 options if you already have a BT line: £18 a month for the 40gb limit (and slower upload) or £25 a month for the unlimited one. £18 a month is only £3 more than I pay at the moment with Be but I'm really tempted just to wait until Be offer it because of BT's terrible consumer reputation.
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Permalink Reply by matt on
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Be value ? Speed test result?
Re 'consumer rep'; which company has a good rep with broadband?
OK, just popped my number into Be speed test and here's their rather worrying ans; You'll get a download speed of around 7.0 meg on your line. Existing BE members with lines like yours get between 4.0 meg and 10.0 meg.'
Not near Virgin or BT Infinity. OK if your house doesn't use internet for video/TV/games etc. You'll want that when your kids get older Bushy.
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Permalink Reply by james walsh on
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Virgin charges me £18 per month.
Unlimited broadband 5kbps.
Telephone landline free weekends.
TV freeview channels.
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I'm not comparing existing Be with current Virgin/Infinity. That's not a meaningful comparison because one's standard broadband, the others are cable/fibre. What I was saying is that after a while, BT will have to open up their fibre to other providers (exactly as they did with broadband) and I'd prefer to wait to get fibre until I can get it from Be rather than BT. No broadband provider is perfect, but Be don't traffic shape and have a generally excellent reputation for customer support (check their forum if you don't believe me). Plus the router they gave me has provided uninterrupted wi fi for over 2 years - my previous own-bought routers from Linksys and Netger couldn't get past the 2 months stage.
As for Virgin, and James' comment, I recall they also gave James the peace and tranquility of no phoneline for weeks on end. For the hassle he's described previously (and given their appalling reputation on this board alone) it would have to be 18p a month before I'd even consider touching Virgin.
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Permalink Reply by pamish on
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Make sure you get a note of the wifi password. I have a couple of friends with various ISPs who let the engineers do everything and I have to sit in their garden with my netbook on a dongle, still...
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Permalink Reply by Kamila on
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wifi password is totally important as no one else will know it. Not only useful for visiting friends but also for connecting you iPhone!!!
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Bushy* Blimey - i wasn't looking for an argument i was only reporting what virgin provide for the price. (note to self, don't comment on any further postings by his lordship, bushy)
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James - No argument intended - but I was just very surprised to find you giving any mention of Virgin that wasn't derogatory. Every time I think about whether I should switch to them, it's your catalogue of problems with them that I think of every time. (Note to self - don't let the in-laws prolonged stay affect the tone of your HOL postings!)
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Ha ha good one bushy, in my opinion the major providers are all as unreliable as each other once they get past a critical state of customer/staff ratio and are forced to farm out the maintenance contractors whom they do not control.
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