Harringay, Haringey - So Good they Spelt it Twice!

Plumber warning - Neil Protheroe

I know everyone has a bad day but this encounter with Neil Protheroe was so awful and upsetting I wanted others to be able to consider it when hiring a plumber.

My household had a leaking kitchen tap. I contacted my landlord and she contacted Neil and gave him my number.

(The following paragraphs have been removed from the post following information received about legal position in which they may place the site. It should also be noted that our House Rule, m states "Whilst we permit the airing of legitimate complaints against businesses, we do not allow do posts which unfairly tarnish the reputation of or sustained attacks on businesses, in particular where that business is an independent local one. Any posts that detail complaints should include evidence to support them, such as would be suitable were the case to be subject to legal proceedings.')

I'm not offering advise on whether or not to hire him, but it might be helpful to hear my personal experiences so you know what to expect.

Tags for Forum Posts: neil protheroe, plumber

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Permalink Reply by Joanna Leigh on July 3, 2023 at 14:13

Neil Protheroe has been our plumber since 2017, and I wouldn't have anyone else. He is super friendly and respectful, always quick to respond, and really cares about his work and his clients.

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Permalink Reply by Sam R on July 4, 2023 at 15:42

I've used Neil a few times and I've always found him to be professional and very helpful. He has often gone out of his way to help me out when I've had issues.

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Permalink Reply by Terry Mackay on July 11, 2023 at 18:31

Obviously sorry to hear this, I’ve used him several times and he’s always really stepped up and come to my rescue more than once, so he would be a natural recommend from me.