Some of you in the area may have been experiencing a loss of Virgin Media services over the last week. This has been because Virgin Media have been unable to access a service pit at the Wightman Road end of Pemberton Road due to a car being parked over it. The car has not moved all week, therefore preventing the resolution of the issue. Virginmedia have been onto Haringey and were told that they would reply in ten days.
The car is a white Audi convertible. Does anyone know who owns it? Once it’s moved, Virgin Media can restore services within a few hours.
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The feedback I have had from Virginmedia is the they had to stop work last night as residents complained about the noise, which is understandable. The Virgin crew are working to rebuild a service duct and rerun 200 meters of cable to restore services. Unfortunately, they have found a blockage and are working to clear that but a van is parked over the service pit (another one). They have been told the owner is out of the country. They are working to overcome this and if need be will dig a new divert pit around the van to complete the cable rerun. Depending on the action needed it could be resolved within the next 24 to 48 hours.
It's extraordinary that what's now a vital utility can be so easily scuppered simply by residents (legally) parking on their own streets. BT is much-maligned (quite justifiably, in my experience), but, by and large, an old-fashioned hard-wired, resilient telephone and internet system keeps working almost all the time – except when BT apparatchiks do something stupid...
BT/Openreach are now progressively turning off all conventional phone exchanges, making everyone reliant on digital (ie wi-fi) connections for all phone calls – and presumably broadband – and the major danger that if there's an electricity failure then no comms will work at all (conventional phone lines keep working in a power cut, as exchanges have their own power and battery back-up). Unless anything has changed, BT has also so far refused to supply battery back-up even for vulnerable people with wired-in home alarms (they suborned Ofcom into changing the legal rules) and their advice was "always keep a fully-charged mobile to hand, just in case" -- fat lot of use if a power cut lasts more than a few hours and chargers won't work either.
My street still has telegraph/phone poles, so presumably that's where the new kit will go, rather than under the road, but it looks as though it's not just Virgin customers who may be clobbered by total comms blackout in the future, especially as climate changes may have increasingly adverse impacts on power supplies, even in major cities such as London.
After finally being repaired on Thursday evening after more than a week it’s gone down again this morning. Just appalling.
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