Harringay online

Harringay, Haringey - So Good they Spelt it Twice!

Banc restaurant

I'm a great fan of The Banc, a terrific local resource & used by people from right across the community.  But I was horrified the other day to hear that the 12.5% service charge they add to the bill doesn't all go to the staff.  It seems staff get a proportion based only on the hours they work, and the rest goes towards running costs.  Sorry, Banc, but that's not honest, & I'm not sure it's legal. 

Tags for Forum Posts: service charge, tips

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Permalink Reply by matt on October 25, 2018 at 17:38

Fabio, interesting info. Thank you. Do you pay your staff the living wage? As of April 2018, the UK living wage is £7.83 for workers aged 25 and over. For age 21 - 24 the rate is £7.38. Is the service charge shared with staff extra to this?

Of course the London Living Wage is considerably higher than this at £10.20

https://www.expatica.com/uk/employment/a-guide-to-minimum-wage-in-t...

Genuinely interested in your feedback on this. Thanks.

Permalink Reply by Charlotte A on October 25, 2018 at 20:39

It would be illegal not to pay the living wage, that's just the national minimum wage. The Living Wage Foundation sets voluntary rates for companies to sign up to, based on different criteria. I'd be surprised if many small businesses could afford to commit to that. 

Permalink Reply by The Banc Restaurant on October 25, 2018 at 22:35

Hi Matt, 

Thank you for your message. Yes all of our staff are on different hourly packages as this is due to skill and experience. Indeed all staff are at least on minimum wage and higher. I am proud to say that we are competitive and in line with central london pay central london wages if not higher. When you consider service charge, yes majority are even on london living wage and higher.

Even if there were no service charge, all of our employees would at least at the bare minimum be on minimum wage and or higher.

thank you again for your message.

best wishes

fabio 

Permalink Reply by Spiderman on October 25, 2018 at 22:04

Well done Fabio. Glad you had the opportunity to make your policies clear. 

Permalink Reply by The Banc Restaurant on October 25, 2018 at 22:37

Hi Spider-Man,

my pleasure, only stating the truth and our position at our establishment as this was perhaps not clear. We will continue with this approach as it is ethical and within our ethos as responsible businessmen and more importantly locals.

best wishes

fabio 

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