I was promised a response by CLLR Antonia Mallett and haringey council by today and I received it by email.
after 9 days of daily tweets, fixmystreet reports and emails, A Veolia employee was waiting for me on Thursday at the spot I have been twice daily tweeting (@itsafaff) a photo of the problem. Just one small example of a much wider problem in the borough.
He explained Frome Road is a collection point, collection schedules etc. The council have now closed the case and assume this is now resolved. But a conversation is not a resolution and to assume that it is speaks volumes about the council’s response to the problem. I wrote to CLLR Mallet today and below is the text of the email. It summarises activity over the last 10 days.
I picked the area around Turnpike Lane specifically because I go there every day, it is small and I wanted to focus on one example of a bigger problem. Get something done there and move on ... As others are doing with some success. Your advice, support appreciated.
· We need bins at the major collection points. There are bins outside Hornsey Station. I notice a difference in the services and facilities for the posher parts of the borough.
· We need these bins at Turnpike Lane/Westbury Avenue around the tube. Specifically Frome Road. There are many cafes in this area, more shops than around Hornsey Station. Stuart McNamara tweeted yesterday at 1pm that they will locate a bin where there is a similar problem, as a pilot – can you do this for us?
· We need Veolia to collect at the times it says it will – and not to neglect an area in the hope that no one will notice or be bothered to complain.
· We need more frequent collections.
Since I began making a fuss about the problem around Turnpike Lane tube station, this is what has happened:
· I leafleted 20 shops around the station. Discussed the problem with staff, managers and owners. Many were open and supportive. I have noticed that the supermarket and the taxi firm outside the station are now sweeping the pavement outside their shops daily.
· I have tweeted (@itsafaff) daily/timed photos of uncollected rubbish bags, specifically at the collection point at the end of Frome Road and used the app FixMyStreet to report it.
· A Veolia representative approached me there on Thursday morning to explain that it is a collection point and the collection should take place twice a day. They do not – not every day, my pics and tweets prove it.
· In 10 days tweeting and campaigning about this very tiny area – I have found that there are many people doing the same as me, who are not happy with the way Haringey Council and Veolia manage waste collection. IE piles of rubbish waiting at ‘collection points’ and insufficient collections.
· The Veolia rep told me that there are two collections daily – and two vans to do the job in the borough. Is this sufficient? Many people living and working in Haringey would say not.
· It is bad for business. There is a new gastro-style pub opening on Westbury Avenue (The Westbury)spending considerable amounts of money doing the place up – they support what We are doing and have tweeted that they don’t like the mounds of rubbish lining the street – especially the very big pile that often lies neglected on Frome Rd.
· The businesses around Turnpike Tube – whilst they are responsible for the bags because they generate the waste, don’t think the council collects often enough.
There remains a problem. Despite the response below – it is NOT resolved.
· Piles of rubbish bags sit at the end of Frome Road (and many other places in the borough) and remain uncollected for long periods of time. I have never once walked past this spot and not seen a pile of rubbish bags.
· The piles of bags encourage others to dump their waste. This is clear by the amount the piles grow, the black, and other bags that are added, and the other items dumped with them.
· This system of managing waste collection is failing the borough. It is unsanitary.
· The piles stain the pavement – badly. And leave a strong smell, especially in warm weather.
· I have seen rats, birds and foxes pulling the bags apart and spreading the rubbish.
Would you be kind enough to give me a proper response, one that will give me some faith that I am not dismissed as a nutter, that you take the issue seriously, that you will arrange for a bin at the collection point on Frome Road, that you will ensure that the service provided by Veolia meets need and that they carry out their contractual obligations.
Turnpike Lane tube station is a magnificent modernist building. Arriving in that hall is impressive. Coming out of it is not. This is one small thing that is within our power to change.
Jackie Chambers
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