Harringay, Haringey - So Good they Spelt it Twice!
UPDATE: RUBBISH AROUND TURNPIKE LANE
I was promised a response by CLLR Antonia Mallett and haringey council by today and I received it by email.
after 9 days of daily tweets, fixmystreet reports and emails, A Veolia employee was waiting for me on Thursday at the spot I have been twice daily tweeting (@itsafaff) a photo of the problem. Just one small example of a much wider problem in the borough.
He explained Frome Road is a collection point, collection schedules etc. The council have now closed the case and assume this is now resolved. But a conversation is not a resolution and to assume that it is speaks volumes about the council’s response to the problem. I wrote to CLLR Mallet today and below is the text of the email. It summarises activity over the last 10 days.
I picked the area around Turnpike Lane specifically because I go there every day, it is small and I wanted to focus on one example of a bigger problem. Get something done there and move on ... As others are doing with some success. Your advice, support appreciated.
· We need bins at the major collection points. There are bins outside Hornsey Station. I notice a difference in the services and facilities for the posher parts of the borough.
· We need these bins at Turnpike Lane/Westbury Avenue around the tube. Specifically Frome Road. There are many cafes in this area, more shops than around Hornsey Station. Stuart McNamara tweeted yesterday at 1pm that they will locate a bin where there is a similar problem, as a pilot – can you do this for us?
· We need Veolia to collect at the times it says it will – and not to neglect an area in the hope that no one will notice or be bothered to complain.
· We need more frequent collections.
Since I began making a fuss about the problem around Turnpike Lane tube station, this is what has happened:
· I leafleted 20 shops around the station. Discussed the problem with staff, managers and owners. Many were open and supportive. I have noticed that the supermarket and the taxi firm outside the station are now sweeping the pavement outside their shops daily.
· I have tweeted (@itsafaff) daily/timed photos of uncollected rubbish bags, specifically at the collection point at the end of Frome Road and used the app FixMyStreet to report it.
· A Veolia representative approached me there on Thursday morning to explain that it is a collection point and the collection should take place twice a day. They do not – not every day, my pics and tweets prove it.
· In 10 days tweeting and campaigning about this very tiny area – I have found that there are many people doing the same as me, who are not happy with the way Haringey Council and Veolia manage waste collection. IE piles of rubbish waiting at ‘collection points’ and insufficient collections.
· The Veolia rep told me that there are two collections daily – and two vans to do the job in the borough. Is this sufficient? Many people living and working in Haringey would say not.
· It is bad for business. There is a new gastro-style pub opening on Westbury Avenue (The Westbury)spending considerable amounts of money doing the place up – they support what We are doing and have tweeted that they don’t like the mounds of rubbish lining the street – especially the very big pile that often lies neglected on Frome Rd.
· The businesses around Turnpike Tube – whilst they are responsible for the bags because they generate the waste, don’t think the council collects often enough.
There remains a problem. Despite the response below – it is NOT resolved.
· Piles of rubbish bags sit at the end of Frome Road (and many other places in the borough) and remain uncollected for long periods of time. I have never once walked past this spot and not seen a pile of rubbish bags.
· The piles of bags encourage others to dump their waste. This is clear by the amount the piles grow, the black, and other bags that are added, and the other items dumped with them.
· This system of managing waste collection is failing the borough. It is unsanitary.
· The piles stain the pavement – badly. And leave a strong smell, especially in warm weather.
· I have seen rats, birds and foxes pulling the bags apart and spreading the rubbish.
Would you be kind enough to give me a proper response, one that will give me some faith that I am not dismissed as a nutter, that you take the issue seriously, that you will arrange for a bin at the collection point on Frome Road, that you will ensure that the service provided by Veolia meets need and that they carry out their contractual obligations.
Turnpike Lane tube station is a magnificent modernist building. Arriving in that hall is impressive. Coming out of it is not. This is one small thing that is within our power to change.
Jackie Chambers
after 9 days of daily tweets, fixmystreet reports and emails, A Veolia employee was waiting for me on Thursday at the spot I have been twice daily tweeting (@itsafaff) a photo of the problem. Just one small example of a much wider problem in the borough.
He explained Frome Road is a collection point, collection schedules etc. The council have now closed the case and assume this is now resolved. But a conversation is not a resolution and to assume that it is speaks volumes about the council’s response to the problem. I wrote to CLLR Mallet today and below is the text of the email. It summarises activity over the last 10 days.
I picked the area around Turnpike Lane specifically because I go there every day, it is small and I wanted to focus on one example of a bigger problem. Get something done there and move on ... As others are doing with some success. Your advice, support appreciated.
· We need bins at the major collection points. There are bins outside Hornsey Station. I notice a difference in the services and facilities for the posher parts of the borough.
· We need these bins at Turnpike Lane/Westbury Avenue around the tube. Specifically Frome Road. There are many cafes in this area, more shops than around Hornsey Station. Stuart McNamara tweeted yesterday at 1pm that they will locate a bin where there is a similar problem, as a pilot – can you do this for us?
· We need Veolia to collect at the times it says it will – and not to neglect an area in the hope that no one will notice or be bothered to complain.
· We need more frequent collections.
Since I began making a fuss about the problem around Turnpike Lane tube station, this is what has happened:
· I leafleted 20 shops around the station. Discussed the problem with staff, managers and owners. Many were open and supportive. I have noticed that the supermarket and the taxi firm outside the station are now sweeping the pavement outside their shops daily.
· I have tweeted (@itsafaff) daily/timed photos of uncollected rubbish bags, specifically at the collection point at the end of Frome Road and used the app FixMyStreet to report it.
· A Veolia representative approached me there on Thursday morning to explain that it is a collection point and the collection should take place twice a day. They do not – not every day, my pics and tweets prove it.
· In 10 days tweeting and campaigning about this very tiny area – I have found that there are many people doing the same as me, who are not happy with the way Haringey Council and Veolia manage waste collection. IE piles of rubbish waiting at ‘collection points’ and insufficient collections.
· The Veolia rep told me that there are two collections daily – and two vans to do the job in the borough. Is this sufficient? Many people living and working in Haringey would say not.
· It is bad for business. There is a new gastro-style pub opening on Westbury Avenue (The Westbury)spending considerable amounts of money doing the place up – they support what We are doing and have tweeted that they don’t like the mounds of rubbish lining the street – especially the very big pile that often lies neglected on Frome Rd.
· The businesses around Turnpike Tube – whilst they are responsible for the bags because they generate the waste, don’t think the council collects often enough.
There remains a problem. Despite the response below – it is NOT resolved.
· Piles of rubbish bags sit at the end of Frome Road (and many other places in the borough) and remain uncollected for long periods of time. I have never once walked past this spot and not seen a pile of rubbish bags.
· The piles of bags encourage others to dump their waste. This is clear by the amount the piles grow, the black, and other bags that are added, and the other items dumped with them.
· This system of managing waste collection is failing the borough. It is unsanitary.
· The piles stain the pavement – badly. And leave a strong smell, especially in warm weather.
· I have seen rats, birds and foxes pulling the bags apart and spreading the rubbish.
Would you be kind enough to give me a proper response, one that will give me some faith that I am not dismissed as a nutter, that you take the issue seriously, that you will arrange for a bin at the collection point on Frome Road, that you will ensure that the service provided by Veolia meets need and that they carry out their contractual obligations.
Turnpike Lane tube station is a magnificent modernist building. Arriving in that hall is impressive. Coming out of it is not. This is one small thing that is within our power to change.
Jackie Chambers
Replies to This Discussion
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Permalink Reply by Julia on
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Personally I'm reasonably cheered by those responses as they do show that someone somewhere has clocked that the current arrangements for trade waste and the purple bags are not working, and is trying to come up with some helpful resolution.
The broader issue for me remains that they don't seem to have a joined up strategy for tackling all the issues relating to the mess we're all complaining about, especially poor communications about what services are available to residents and how to access them, sanctions for fly tipping, unhelpful blanket policy on twice weekly cleaning of 'residential' streets and so on, but it feels like an encouraging start.
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Permalink Reply by Abi on
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I think it's a great start and it's interesting to know that at least one solution to the dreaded 'purple bags' problem is already being considered.
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Permalink Reply by e spengler on
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I think that's our first job: understanding the different root causes of the problem
- Where is the problem, what kind of problem is it (fly typping, lack of bins/ capacity , bad execution by Veolia, trade waste, etc etc)
- This requires a data/documentation gathering exercise.
A set of solutions/suggestions can follow from that.
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Worth asking if:
- they want any assistance in the form of a group contributing to observing the situation.
- they're open to working directly with us.
- If so, could we work directly with Veolia, this will shorten the response/learning feedback cycle time for problems V are tackling.
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http://www.haringey.gov.uk/operation-clean-streets.htm
See Haringey Council press release part copied below - progress. Some of this addresses things we've discussed. Esp. purple bags left by street cleaners. Jet washing pavements and a greater focus on the probs. Do we still want to meet to talk about what we can do to focus on particular problem areas and how to keep momentum/get more people involved/complaining/reporting probs and more? At the worst we get to see the new pub!
@Rubbishfriend on Twitter was keen. @n22 seems to have been v active on this too.
From PR: A number of measures will be introduced over the next year as part of the crackdown. The first schemes to be unveiled include:
- New timed collections on roads with shops, starting with Tottenham High Road, to ensure that rubbish sacks are only left out at certain times of the day and promptly collected
- Waste gathered by road sweepers, which is normally left for collection in purple bags, will no longer be left at the road side, as part of a trial scheme being introduced in Wood Green and Tottenham, then across the borough over the coming months
- Trialling new communal bins in streets which have flats above shops but are not on a main road, such as Avenue Mews in Muswell Hill, where rubbish has previously been left on the street for long periods
- Specially designed dual litter and recycling bins to make it easier for people to recycle on the go
Extra efforts to identify fly-tippers and take action against those who litter the borough
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Great news! I'll come along to a meeting (can't do Tue or Thu evenings) @tinysuns
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For those interested in meeting up, how about 14:00 this Saturday at the Westbury?
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Hi. Fraid i cant make it this weekend. Sorry ...
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I've been complaining about overflowing bins on our street and also bags being left out and torn open, and after the 4th email I got a call from a chap at the council, annoyingly I can't remember his name.
Anyway, I brought up the fact that the idea of bags was wrong and he kept saying in effect that's all we can do, and I kept saying well that's not how they manage in city centres like ie Barcelona, he said "there's no room for bins", I pointed out there's room for the bags, so there's room for a bin, he eventually said that they used to have communal bins, but the traders complained.
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