How to deal with a visit from a bailiff chasing a debt

If you’re expecting a visit from the bailiffs because of an unpaid debt, it’s really important to know what your rights are.

Attached below is a fact sheet [pdf] which covers:

• what a bailiff is and what they are used for
• whether you have to let the bailiff in
• what bailiffs can take
• how to make an offer to the bailiffs and what to do if they won’t negotiate
• fees bailiffs can charge
• how to complain about bailiffs
• rules bailiffs have to follow if you’re vulnerable
• where to get help dealing with bailiffs.

Please note this fact sheet doesn't cover eviction or bailiff action begun before 6 April 2014, see advice from Citizen's Advice in those cases.

AdviceGuide from Citizen's Advice has a comprehensive section on bailiffs and bailiff action