I've always been wary of price reviews conducted by my gas/elec suppliers and often challenge them. I don't like to accumulate debt, but nor do I want to be a source of easy credit for my power company. My most recent price review from EDF just increased my monthly electricity direct debit by 50%. I rang to check why since my electricity usage has changed little over the past year.
The very pleasant chap I spoke to did a little calculation and told me that my monthly usage was only about £2 a month in excess of my existing monthly direct debit. He then offered to leave the dd unchanged or to increase it by just a couple of pounds.
I asked him why I'd been given such a hefty increase when his 15 second calculation showed that none was warranted. He muttered something about a price review and it was clear that was as far as I would get.
I don't think I've had such a large increase from EDF before and it struck me to wonder whether the power companies might not be seeking a little padding for the credit crunch.
Perhaps; perhaps not. But I decided to share my thoughts as a reminder to my neighbours to look twice at any price review.
Tags for Forum Posts: electricity, energy prices, gas
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