Harringay, Haringey - So Good they Spelt it Twice!
Dealing with unwanted Payment Protection Insurance (PPI) texts
If you're getting pestered by these texts, there are things you can do about it.
Here's some tips from Citizens Advice
- never reply to spam texts or links
- take care how you make your number available
- check contract small print for how they’ll use your details
- forward spam texts to your mobile provider – 7726 for Everything Everywhere, O2 or 3, 87726 for Vodafone
- complain to the Information Commissioner on 0303 123 1113 or visit www.ico.gov.uk
- call Action Fraud 0300 123 2040 if you’ve been scammed.
If you do actually need to make a claim, you can do it for free.
Here's a link to guide from CAB, including a sample letter, and to the moneysavingexpert step-by-step guide
For more info and links see AdviceGuide
Tags for Forum Posts: PPI
Replies to This Discussion
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Permalink Reply by Clive Carter on
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Thanks for posting this Liz. It comes a day after I deleted two or three of these unwanted messages. A pity that Virgin Media appear not to have a number to which spam texts can be reported.
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Permalink Reply by Liz on
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No you're right Clive, Virgin Media do seem to have failed to provide a number to forward to. The advice they give actually runs contrary to the advice give by ico i.e. they say text stop to the number (thereby alerting the spammer that the number is real so do not do this!). Forums suggest that your only option is to block numbers but I'm not sure this can be done on all types of phone. Virgin seem very vague about what customers can do but there is the option if you are receiving lots of these in a day to report to the ico
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