Harringay, Haringey - So Good they Spelt it Twice!
Council denying residents council services for having made a complaint
I posted previously regarding the closure of under 2s provision and fee rises of 70% at Triangle nursery (a council run nursery) in Tottenham.
Like many other parents, I now have no childcare available for my youngest child. I am due to return to work in January following maternity leave.
The council promised help to parents like myself find alternative childcare. I have repeatedly asked for this assistance since September, however my requests have been ignored.
Haringey council are now denying me the council service of childcare brokerage as I have made a formal complaint against them. Ironically part of my complaint includes that they have not offered me assistance with finding childcare despite multiple requests.
I am faced with financial hardship as I won't be able to return to work, and will have to repay all my maternity pay as per my contract. I have communicated this to the council.
I have been contacting elected councillors, who have been ignoring my emails.
Replies to This Discussion
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Permalink Reply by Natasha * on
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To clarify, after being ignored for months, I made a complaint. Now Haringey council have said they will not offer me the council service of childcare brokerage because I have made a complaint against them.
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Permalink Reply by Zena Brabazon on
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Hi Natasha
Please contact me. My email is; zena.brabazon@haringey.gov.uk
Best wishes
Zena
Zena Brabazon
Cllr, Harringay ward
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Sorry to hear this. You're certainly not alone in being one of thousands of women who face significant barriers to accessing affordable childcare & therefore employment opportunities. I wrote to David Lammy in October about the planned withdrawal of the childcare voucher scheme, no response yet. Hopefully Maternity Action can offer you some sound advice https://www.maternityaction.org.uk/doing_wp_cron=1512591067.3063371...
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To update, I have still not received a reply to my complaint made to the council, which was made in July originally, then reiterated in November. I was promised a reply on the 14 December, then one on the 2nd January. I have sent multiple prompts.
A complaint that was meant to be teplied to in 2 weeks (as per council policy) has still not been replied to nearly 6 months on. I still have no childcare (there is not a single nursery within 1 mile of my home or eldest child's school with a under 2 place available). I am worried about the future.
This situation is becoming farcical.
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