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Harringay, Haringey - So Good they Spelt it Twice!

Another rubbish collection query

A neighbouring house which is split into four flats didn't get its bins emptied on Friday, I think because one of the tenants had left a mattress in the way. The bins were full and now they are over-flowing.

Does anyone know whether the next collection will be for rubbish or just recycling, as I think we are now in the fortnightly collection routine? It will be vile for them, and for their neighbours, if it gets left for two more weeks.

Also strikes me that it might not be obvious to everyone or anyone in that house why their rubbish was missed - I think in some areas you get a leaflet saying why your stuf wasn't collected but I don't think that happens in Haringey.

Tags for Forum Posts: new recycling bins, veolia, veolia missed collections

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Permalink Reply by Hugh on June 22, 2012 at 21:41

Interesting post Niall. After reading it I Googled "Haringey Engagement Officers". The only exact match I got was the Linked-in profile of one individual. I couldn't find a job description or anything that linked to the Council's website. However I did find a job ad for an Outreach Officer for Veolia Haringey. I've attached a copy of what I found (since a link of this sort will likely go dead before long).

It's interesting to note that although the ad I found was run in September last year, Veolia are currently advertising the same position to start in July. (Copy also attached)  I suppose this is for the next phase in the east of the borough?

Nilgun, could you please point us in the right direction for finding out more about the role of Engagement Officers.

Attachments:
0zvhwce5b7x5kPermalink Reply by 0zvhwce5b7x5k on June 22, 2012 at 22:01

Thanks Hugh, Im still trying to find my way around this site and am unfamiliar with the sequencing of replies. as you are at Google try looking up Curitba in Brazil. This city has been very successful with recycling and using the proceeds to benefit the community. Some of the methods would not work here. But it is a good example of a paradigm shift or reframing the notion of what waste is. The same degree of "shift" here could be interessting?

Niall

Permalink Reply by Hugh on June 22, 2012 at 22:08

Mmm, we've tried unthreaded replies and it never seems to work for us, but I know what you mean.

Permalink Reply by Nilgun Canver on June 23, 2012 at 10:37

Hi, both Veolia and Haringey have engagement officers. All those officers who deal with Area Forums (not committee clerks)have the brief for engagement for smarter travel and in some cases rubbish too. This is a small team of people though.

Veolia has a team of engagement officers who engage with schools, resident associations and do face to face engagement with residents re the changes to waste services. Again this is not a huge number but 7.

The above are crucial resource to change behaviour. They are not very high numbers compared to the task at hand but a valuable resource. That's why I say that engagement does not end after the implementation. This is an on going engagement with residents, landlords, estate agents, community orgs, resident associations, faith groups, etc. I am sending a letter with posters and leaflets to all known landlords in the borough reminding them their responsibilty of managing waste properly from their properties. I'll also write to all community groups and faith orgs asking for help to change behaviour of their member. Face to face will also continue after the implementation.

Permalink Reply by Hugh on June 23, 2012 at 11:30

OK, thanks Nilgun.

Permalink Reply by Alison P on June 22, 2012 at 8:29
Thanks all. Veola have now said they will collect the rubbish too. Nilgun, I will email you the address details as requested.
Permalink Reply by Old-Age-Emporium(OAE) on June 22, 2012 at 7:40

Nilgun & Karen, why weren't we the electorate told that the 2014 Local Elections have been scheduled for next week?

Permalink Reply by Old-Age-Emporium(OAE) on June 22, 2012 at 7:42

ps. in which case my vote will be for Alison P.

Permalink Reply by Liz on June 22, 2012 at 13:02

If I can be frank here with the councillors on this thread I am disappointed at both your responses. 'Told you so' may be tempting to say but less than helpful, whereas cut and paste politically charged replies from the incumbents also tend to make one feel that they are not really listening. You may not be comfortable with it but the response from many people in this forum has been less than favourable and you can read their comments here. I'm pretty sure most of them are not fully paid up members of the Lib Dems although I grant you may find one or two lurking. 

I am very much in favour of the promotion of recycling and the reduction in landfill waste and so I am not resistant at all to the changes. However, you must acknowledge that the roll out has been a mess: confused and chaotic with bins not being collected on time or missed altogether. Nor can you agree than we have enhanced the streets with lines of scruffy wheelie bins outside HMOs and flats. Take a walk up Hampden Road - it looks like a wheelie storage facility.

I appreciate these things take time to embed but where is the evidence of learning from the pilot? Can you honestly say that the level of engagement pre-roll out was sufficient (I know the party line is that we all had a leaflet but surely all your years of working in Haringey should have taught you that people don't read stuff from the council- they need face to face conversations in the places they go like the high street)? Do you believe that by annoying people to the level they have been by these changes that they are now more pro-recycling- most people are less bothered by the future of the little children and more by the fact that their overflowing bin is ruining the view? It has taken a high level of engagement from many people to arrange for the type and number of bins they require. Many more are not bothering or more likely assume that they have to have 4 bins outside their house because 'the council says so'. 

Finally how will you measure the success of this? Are there agreed targets in the public domain? Will there be sanctions for Veolia if they fail to hit those targets in an agreed time? Who is scrutinising the company and how can we discover their findings? If any of you Lib Dems fancy getting this information instead of shaking your heads more in sorrow than in anger we'd appreciate it. This is a multinational billion pound company. It needs to be held to account. If Labour cabinet members won't do it, isn't it time you did?

Permalink Reply by Alan Stanton on June 22, 2012 at 13:20

Yes! And yes again!

Permalink Reply by Stephen Moore on June 22, 2012 at 15:27

We would be keen to see the Lib Dem response to Liz's cogent, well-reasoned post, too.

Permalink Reply by Alan Stanton on June 22, 2012 at 16:05

Just to clarify, Stephen, my applause for Liz's comment is in no sense an official Labour Response. But as a councillor for a ward where the new bins are yet to be rolled-in, Liz echoes the worries I'm hearing from Tottenham Hale residents. We are already an acknowledged "hotspot" for dumping.

And I'm sick of political pantomime:

"New system? It's terrible".  "Oh no it's not! It's OK!"  "Oh, yes it is. Look at those bins behind you!"

Don't we all want to see more recycling; and less dumping? To save money; and to help save the planet? So can we all please listen to Liz and other sensible people. Start discussing the issues like grown-ups; and change and improve the scheme to make it work.

Incidentally, one small step might be to relaunch the Community Volunteer Scheme - of which Liz was a member. She wrote about it here. It's a disgrace this was allowed to wither away.

P.S. Isn't it about time you gave her an occasional column in your paper?

(Labour councillor Tottenham Hale)

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