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Harringay, Haringey - So Good they Spelt it Twice!

Prompted by the Council's reminder letter, I recently renewed my annual resident permit.

My current permit expires on 25 March 2019. Today I received a "Resident Permit to Print and Display" expiring 18 March 2020. 

Last time I checked, a year had 52 and not 51 weeks - I'd appreciate knowing if other residents had duly renewed and paid for an Annual permit, but received a permit for a shorter period..? Am I overlooking something obvious here..? 

Tags for Forum Posts: Resident, parking, permits

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renewed mine literally yesterday and my new permit reads 19/03/2020

exactly 1 year, so not sure why your one differs?

This only equates to a few pounds per resident (unless extrapolated over thousands of permits).

Aside from the principle of getting what you pay for, importantly to me, I had the same expiry date in mind for years (ever since I missed it by a day, and was immediately issued with a PCN). 

I assume that it’s 52 weeks from the date of issue, rather than from the end of your old permit. 

Yes. That's correct. It used to be the last week of March in recent years - a year from expiry. 

I’m not  sure I understand the issue. You applied for a permit early, and the permit runs for 52 weeks. If you apply early, it’s going to start earlier. Or am I missing something? Our permits have always run from the date of issue, without reference to the old permit.

The renewal window is short. A reminder letter is usually sent out (in my case) 3-4 weeks prior to expiry. (there is no option to renew before the reminder letter is sent out, so an extended holidays, for example, risks being caught out. As far as I am aware, there is no opportunity for residents to 'apply early'). 

After an application is submitted and paid for, the number of days required by the council to process it is unknown. So there is little scope for hanging around once the reminder letter hits the doormat. In the past, Haringey were slow to forward the new permit. I was issued with a PCN hours after the old one expired.

It may just be me, but given this background, I think it is reasonable, at the very least, to expect a Yearly permit to cover a Year. When dealing with private organisations, I'd expect an 'accepted offer' to be adhered to once the agreed / set consideration is made. I struggle see why a different logic should apply in Haringey, for a reason that I am yet to understand...

I think you’re right Guy. The bit on Haringey’s website about renewals says

We accept applications up to 30 days prior to the expiry date of an existing permit and recommend making your application immediately upon receipt of your renewal reminder.

They are encouraging people not to wait.  There’s no mention that the start date of the new permit will be the application date but that it will run from the expiry date of the old one.  Do you think they might have processed your application as a first time one by mistake.

https://www.haringey.gov.uk/parking-roads-and-travel/parking/parkin...

Thanks Michaell - I guess they may well have processed it as a new application in error:

This year, the renewal process obliged me to upload the (same) documents again, in addition to the applicant and permit references (the first page of the process conveniently stated that I only need to have these details handy, but subsequent pages also required me to find and upload copies of my log book and council tax bill). The claimed reason for this had something to do with some recent changes (can’t remember the details at the moment).

Whatever the reason, the ‘full’ set of docs may have flagged the application as new on their system.

In any case, seemingly and hopefully - it’s just an oversight on this occasion, not a systemic attempt to plug financial holes at our expense.

I took the time to query this with them. See if they bother to reply..

Thanks again!

After selecting ‘Renewal’ I was given the usual 6 or 12 month choice, no start date option. Hence my expectation of a Year being a Year from the expiry date.

About three years ago, they stopped issuing physical permits and started requiring residents to print permits themselves.
I also don’t know why the geographical location of the attendant’s device (CPZ in this case), in conjunction with the vehicle registration number, is not sufficient to determine if the vehicle has a permit.
Surely the purpose of the paper permit is not to create an extra fraud prevention barrier either - it is more challenging to forge a licence plate than a plain-text, home printed piece of paper... A cynic might suggest that the onus on the resident to print and display (sometimes under time duress) leaves more scope for error (PCN generation). 
 
They may well have recognised your car and showed some leniency, but I assume a ‘number’ of residents are not so lucky if, for whatever reason, they fail to comply (open the reminder letter, submit the application, wait for the council to process, check their email, print and display) - within the strict time window available. 
 
Experience suggests that challenging a PCN for failing to display (for reasons such as being away during the 30 day period) would not be accepted as a valid ground for such a challenge to be successful. A formulaic rejection will ensue. Perhaps the extra layer of complexity and work involved also help to justify the busy-ness of the department..:) 
 
But there’s probably a perfectly valid, other reason for this..?

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