Being reasonably handy, I like to try to tackle most jobs around the house, but if I’m not sure, or it’s something critical that don’t feel I fully understand, I call an expert. Most peculiarly the two most recent visits I’ve had from plumbers were today and exactly a year ago today, and I’m posting to recommend them both as being helpful, straightforward, and a pleasure to deal with:
Michael Cosgrove
07956 917274
Last year Mike freed a stuck shut-off valve in a very difficult to reach place; a void in a corner of a tiled wall and a tiled floor, not even big enough to get your fist in, difficult to heat up or apply penetrating oil to (I had already tried everything I could think of), and with a risk of too much torque breaking the copper pipe on either side if the spindle was just forced. I'm sorry to say I can't remember how he solved it, but solve it he did, and the spindle is still turning freely.
Neil Protheroe, pH Plumbing & Heating
07731 997936
Mike's voicemail announced he is not available until September, so I called Neil this afternoon about a situation I found myself in while replacing a shower mixer bar, where I couldn’t turn the mains water back on without risking a leak that would go through the ceiling below. He asked me to send him a photograph of the plumbing problem by text, and came within an hour. I still wanted to do the main part of the job myself, so Neil identified the brand of hardware (which was mostly concealed behind tile!), graciously explained exactly what I needed to know about the nature of the problem fitting, and made sure (by testing) that it would be watertight when I finished the job.
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I have heard good things about Michael but have not had the chance to meet him. Neil, on the other hand, has saved us from bleak situations several times. He solved the issues systematically and creatively, explaining what he was doing. He's a very professional and nice person.
I can also highly recommend Neil - he came round for a a small job at the weekend and was helpful, fast and reasonably priced. He's also a really nice chap which makes a big difference! Will definitely use him in the future.
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