Plumber/handyman recommendation please

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Permalink Reply by Patrick Magdziak on April 3, 2018 at 14:50

Hello Kieran please contact me on 07871432282 to discuss the details. 

Kind regards Patrick 

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Permalink Reply by Ivana Ćurčić on April 4, 2018 at 16:02

Kieran, 

We have just been visited by Neil Protheroe, recommended by at least three other HOL members. His mobile phone number is 07731997936.

We had a semi-emergency, so Neil came the next day -- today. It was not clear how big a job it would be because the leaky pipe from the washing machine discharge was under the floorboards. We knew it was leaking because water (and mushrooms!) were coming through the bamboo floor and the edge with the wall. Neil immediately determined where it was and fixed the leak, salvaging and cleaning the boards. What could have been a more complicated job turned out to be fairly straightforward and quick.

However, since he was already at our place and the repair took less time than we initially thought, we showed him another problem that two other plumbers had attempted to solve: the kitchen sink faucet's water pressure was not strong enough to turn the boiler on so the only way to have hot water was to turn on another faucet in the house. Neil had the advantage that the previous attempts had eliminated the pipes, but still, differently from the others, he offered to look at the faucet because he said it was a medium quality faucet. It was a gamble that we took, but it solved the problem and we did not have to buy another faucet, which would have cost more than Neil's time.

We highly recommend Neil for his punctuality, problem-solving, kind explanations and a positive attitude.

Eric and Ivana

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Permalink Reply by Kieran on April 4, 2018 at 16:44

Thanks guys - appreciate it!

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