Missed missed missed missed missed collection

My black wheelie bin was missed from the bi-weekly collection last week. Every day they say the'll come back and get it, but they never do, so i rereport it...

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Thank you for your e-mail received on 15th May 2013 regarding your missed Domestic Refuse Collection. Your request has been logged under Job Ref No. 1100626 and a crew will be deployed within the next 24 hours to clear your outstanding refuse.
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Your request has been logged under Job Ref No. 0000-0111 and a crew will be deployed by the end of Thursday 16th May 2013 to clear your outstanding refuse.
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Thank you for your correspondence received on 16th May 2013 regarding the outstanding collection booked under Job Ref No: 1100626 and as a matter of urgency I have passed on your request to the Operations Department for immediate attention. On behalf of Haringey Veolia may I apologise sincerely for the delay and we will ensure your refuse is cleared as soon as possible.
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Thank you for your correspondence received on 17th May 2013 regarding
the outstanding collection booked under Job Ref No. 1100626 and as a
matter of urgency I have passed on your request to the Operations
Department for immediate attention.

On behalf of Haringey Veolia may I apologise sincerely for the oversight
and we will endeavour to ensure that the refuse is collected.
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I can confirm that the missed collection logged under Job Ref No. 1100626 has been followed up and this should be collected by the end of the working day, Monday 20th May 2013.
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Its still not been emptied this evening. Place you bets on it getting done before the 29th which is the next biweekly collection day.