Harringay online

Harringay, Haringey - So Good they Spelt it Twice!

Major Adaptations - anyone had experience of the social services system?

Hello!

I've been waiting for over 2 years now for major works to be carried out to make our property fit for purpose and wheelchair accessible. There has been delay after delay, including failure to even source a contractor under the DFG funding that all residents are entitled to. 

We really thought it would be quicker than this, considering the terminal condition that the resident in question is living with.

I wondered if anyone on here has had experience of the Haringey Social Services and Adaptations team, and would be open to having a chat/DM'ing? 

Multiple requests for things like an allocated social worker, a day centre and adaptations updates have been met with empty responses, or no follow up.

Thank you!

Tags for Forum Posts: adaptations, disability, social services

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Think carefully before contacting a council employee; few are able to make Decisions.

You might like to consider the following, In order of escalation:

  1. Meet your Ward Councillor in a scheduled surgery. Take all relevant documents.
  2. If no action, complain to their Party Whip
  3. Undertake two further attempts at action
  4. Contact the Local Government Ombudsman
  5. Contact your MP
  6. Contact the Press

HTH.

I'm very sorry to hear this phb.  But not surprised as I know families in similar situations in other parts of the UK

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