Hi everyone
I had two unpleasant and frankly embarrassing instances of poor cab service in the area (N15/N4 boundary) this weekend and am hoping to get some recommendations so I am never put in this situation again when friends and family come to visit.
Which cab firms do you find reliable?
I am reluctant to name and shame for safety reasons, but the first firm sent a driver who talked on the phone throughout the entire journey (illegal but not that unusual), the second attempted to charge a whopping surcharge on top of the agreed fee because we had not informed them that there were five people traveling, despite them turning up in a car that could accommodate seven. Naturally we told them where to get off.
We've now struck both firms off our list permanently, but it would be good to have some good ones on said list at all.
many thanks
Tags for Forum Posts: taxis
I use golden cars 0208 800 3333. there's a discussion here about local cab firms. but have you complained to the firms you talk about?
Thanks for the rec. We complained at the time, obviously, and made it clear that we would never use them again or recommend them to anyone in the area. What else would you suggest doing?
The direct Gov website had some info here if you feel you need to take the case further. Can I suggest you always take the reg number of the car.
Thanks, will do so. Wish I'd thought to take the registration, but the red mist had descended by that point...
Try the tag I've added under your discussion for some similar recent discussions. I think the April one was the most commented on.
I've used Alan's cars on & off for 30 years & never had any problems:
Drat it, we nearly called them! Will remember for future ref. Thanks!
please name and shame, they deserve it! And so do everyone here so they're not putting their lives in jeopardy when booking these idiots.
In any other situation I'd agree with you but they also know where I live...can DM you if you're worried!
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