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Harringay, Haringey - So Good they Spelt it Twice!

internet/phone access on Hewitt Road N8

Has anyone been having problems accessing the internet or phonecalls on Hewitt Road since yesterday? Some of us think something's happened to the BT lines. Not sure if virgin media customers are affected or not.

Tags for Forum Posts: broadband, bt, phone service

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Permalink Reply by Martha on April 13, 2012 at 12:36

Yes, we also have no internet/phone via BT since yesterday.  I have logged a call but have been unable to actually speak to anyone.  Have you have a response?

ConcettaPermalink Reply by Concetta on April 13, 2012 at 12:46

Yes, me too. I noticed the problem at about 8pm last night - I know it was working at about 9am yesterday morning. I've registered the fault and they've said it'll take till Wednesday to fix.

Permalink Reply by Harringay on April 13, 2012 at 12:47

Hi - have just logged the problem with my phone provider - Phone Co-op and they say there does seems to be a fault and will liaise with BT and get back to me. Will let you know if I hear anything more. I would suggest  people who are affected should try to log the problem with their phone provider - to increase the pressure on BT to resolve the problem asap. thanks.

Permalink Reply by Hugh on April 13, 2012 at 14:08
Lesley Ramm from Hornsey tweeted some while ago that BT customers in the whole of N8 are experiencing problems. See our timeline for the retweet.
Permalink Reply by michaela rourke on April 13, 2012 at 14:25

I reported this yesterday, they rang last night to run through some standard checks but are treating it as an individual fault by the sound of it. No update since then. 

Permalink Reply by Tina on April 13, 2012 at 15:32

Yes we are having problems in Seymour road. Are you all on 0208 347 exchange?

Permalink Reply by cara howard on April 13, 2012 at 15:35

I'm in Seymour and have no landline (& broadand) - did the automated thing and there is a fault on the line, got a cursory text from BT saying 'it should be fixed by April 17th' - very helpful seeing as how I work from home and need internet. Grrrrr

Permalink Reply by cara howard on April 13, 2012 at 15:38

I'm not sure. Our number is 0208 340 but that's because we bought it with us.

Been off since yesterday.

Any sign of any Open Reach vans doing anything to sort it?

ConcettaPermalink Reply by Concetta on April 13, 2012 at 15:39

Ditto! Except my text message says 18 April. Very frustrating.

Permalink Reply by Alison P on April 13, 2012 at 21:44

Wish I'd seen this yesterday! We are having problems too, also on Seymour Rd. Started yesterday. Called our internet provider who confirmed it was a fault and that it was external to our house. No update today which is annoying. We're an 8351 number.

Permalink Reply by JennyC on April 14, 2012 at 9:49
Phone and wireless dead at ours in Lausanne too since thurs. 340 number. They told us will be fixed by monday but no further texts. Also no 3G last night or today which is very weird but fine here near the tube.  
Permalink Reply by Angela on April 14, 2012 at 20:13

It seems quite a lot of the N8 area is affected - 2 friends in Hornsey/Crouch End have only just been reconnected today (internet access only, still no landline)

I don't have a landline connection either atm (further north on the Ladder than other posters)

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