Haringey Council mixed up housing opportunities

I don't know if my previous posts were read but my house was set on fire we applied to be moved they offered me a one bed however I was on the waiting list for a three bed I then questioned why and they said because my youngest child isn't on the tenancy bear in mind I was notified that children under 16 do not have to go on the tenancy after a lot of grief from one of the housing officers at Haringey later on to be fired I finally managed to get my children on the tenancy however the properties I was offered and remember I have been three years plus waiting for a three bed and I have no bedroom sleeping on a sofa was still offered a two bed I questioned well why can I have not just have a three bed since what happened is no false of mine and I am going to leave a very nice area anyway cut along story short none of that worked a good few years down the line my daughter felt pregnant as I younger age after the baby turns one we call the council as we were really overcrowded two bed house yes but very very tiny she was put on band sea I couldn't understand so a case worker got involved and said well it's states that me myself and still and only entire tour to a one bed which I could not understand due to depression and other things going on I just dropped it so a good few months down the line my grandson is almost too we found the council after back and forth 1,000 times we finally realized why they weren't contacting us they have my daughters email mixed up wrong phone numbers and my email and a wrong phone number yet when they want to talk to me about rent-aares they soon managed to get through to me so after all this time stress depression we have found out that there has been a major error and all along they fought I wanted to exchange a beautiful two bed tiny house in a very nice area very mind with my two children and now my grandson for a one bed I have got in touch with so many people and have had no reply I am so stressed out and depressed of obviously I love my daughter and grandson to it but I have no space no bedroom I am suffering severe mental health and depression from the fire arson and a physical assault I cannot recover as I have no privacy or time out space the sitting room and kitchen are combined upstairs small bathroom tiny bedroom and a normal bedroom that's all it is please can anyone advise me the problem is I do need my taught out on a daily basis as she really helps me however she also needs me with the baby to help which is also good for my mental health so when I suggested that there are a good few empty houses on our road I got told well you can't pick and choose knowing that people on our road have three Houses with all family members going down the line I got told this was because of a certain person that worked there and no longer works at Haringey Council however anyway my daughter still has not been offered a property and she is on band c can anyone give me advice or can anyone tell me who I can go to talk to as I can no longer cope it's also not fair on my son waking up hours of the night because the baby is crying disturbing his sleep which is affecting his education and Behavior I can hear the floor creaking way she gets up and down for the baby which then awakes me up as obviously I'm so alert because of the fire and the sitting room is literally right next to the front door so I am not sleeping properly either the story is a lot deeper I was just trying to give you some information to go on so anyway my daughter phone them also saying they have made a mistake and each time they have put the phone down or told us to hold and it's cuts off please please help