Harringay online

Harringay, Haringey - So Good they Spelt it Twice!

Oh dear, our local GPs get terrible reviews. Its a wonder they haven't had the courtesy to reply.

http://www.nhs.uk/Services/GP/ReviewsAndRatings/DefaultView.aspx?id...

West Green surgery comes out tops.  Havergil gets a good write up as well.  

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It's true that most GP surgeries around here get a very bad rap.

That said, I just compared my current surgery (Fearnlea) which I already knew had some shocking write-ups (and is 'mostly ok' in my view) with my old one in West London which I thought was amazing beyond words - and both get a lot of similarly angry comments. So it's obviously hard to get a balanced view from NHS choices. I'm glad it exists, but it is quite hard to know which to take seriously.

Actually at my surgery a practice manager has logged on to respond to every complaint individually. I'm sceptical as to whether this is just a gesture rather than a promise of action, but I think it's a good start and was cautiously impressed that they had taken the time to reply...

http://www.nhs.uk/Services/GP/ReviewsAndRatings/DefaultView.aspx?id...

I've stayed put with a surgery in Islington because its good and can't face a GP surgery here where I can't pronounce the Drs' names.

Neil, which of these 21 doctors from Turnpike Lane to just south of Manor House have such unpronounceable names that you can't face them or their surgeries?  WHY?

Dr Talia Syed

Dr Amrish Gor

Dr Andreas Sampson

Dr Abida Ansari

Dr Mitra Mahdavi

Dr Vidya Patel

Dr Arun Das

Dr Joanna Haas

Dr Melanie Brothers

Dr Victoria Ferrar

Dr Mark Curtin

Dr Meena Krishnamurthy

Dr Fiona Sanders

Dr Carmel Sher

Dr Samantha Biggs

Dr Ajay Ojha

Dr Amy Short

Dr Deborah Shier

Dr Paula Stanley

Dr Hesha de Silva

Dr Syed Hasan

The closest surgeries to me on Duckett Road are Umfreville and the Old Surgery on Green Lanes. Both had pretty dire reviews so I went with the Old Surgery as it had longer opening times. My registration appointment was this week. I waited an hour to be seen in a crowded, depressing waiting room and witnessed an unpleasant exchange between a receptionist and a confused old man wanting his prescription. 

My old surgery in Mill Hill felt like a 5 star service in comparison. Fingers crossed I won't have to visit this new one too often.

Are catchment areas going? Wow, that would be amazing. I'd happily travel for an hour or more just to avoid sitting in my local surgery's depressing waiting room.

You really can get bad GPs anywhere though - we had some shockers in Islington.

I hope they go soon!

Having moved a couple of miles from my old place, I'm no longer in the catchment area which is annoying as I like my surgery and my GP and have no well rated alternatives nearby. Obviously, i dont expect my old GP to come and see me in the new place but if I had anything serious and urgent I'd go to A&E, GPs are generally useless in that respect.

If the change is coming soon, I'm prepared to just wait it out.

That's pretty appalling - please report the incident as that sort of treatment of the elderly is something we simply shouldn't tolerate.

I know that Dr's receptionists have a hard job. I know all too well because I did hospital reception for a time while trying to make ends meet as an editorial intern. But even at the hardest times I remembered that the people I was dealing with were human beings, frequently going through very traumatic procedures and diagnoses. For this reason I'm not especially sympathetic towards the excuses that are sometimes made for them - it's a hard job but if you can't hack working with people you should find another.

Laura, I used to be with The Old Surgery, and your first impression is correct. It is awful. The doctors change all the time. Appointments are always at least 40 mins late. And the receptionIsts can be rude..

I was with a surgery in N7 many years ago. The doctor was, as I am, a foreigner. Only he did not speak English very well, and did not care for women who asked questions. When you go to see a doctor you are generally not very well. Not understanding what the doctor is saying is beyond exhausting when you're ill. It's not fun having someone screaming at you when you're in the middle of an asthma attack because you simply don't have the strength to decipher his poor English.
Im guessing this is what Neil meant by his comment. Just before the PC brigade gets their PC knickers in a tangle.

Anette, reinterpret others' posts if that's your thing. Mine had nothing to do with "the PC brigade". You are welcome to view my untangled knickers at your leisure - they are no more PC than I am. I think we are very well supplied with GPs' surgeries in Harringay and close by. My own choice over the past 35 years has been the John Scott Clinic/Health Centre - the Heron Practice. I have had three GPs in that time - each of them the Head of Practice. Over the past 15 years, more or less, I'm sick to the teeth of encountering English, Irish and indeed African doctors, consultants, nurses and receptionists in five departments of Whittington Hospital making heavy weather of pronouncing my GP's surname. They have no bother in pronouncing one of my conditions, haemachromatosis, despite its six syllables and all the symptoms of dangerous foreignness it presents. But the four  phonetically simple syllables of Krishnamurthy defeat them every time. No, it doesn't defeat them - they don't even tangle with such exoticism beyond a 'Krishwha'ever' pretend stab at it. There naturally follows a protracted lesson in syl-lab-i-fih-caysh'n till they are convinced that my GP's name is probably as pronounceable as their own. Till the next time, that is.

We're considering signing up today with JS Medical Practice at Lawrence House in Philip Lane (Dr Pandya and Dr Pandya). They take people from  Cranleigh Rd which is where we live. They get a reasonable write up on the NHS Reviews and Ratings page but has anyone got experience of them? I have one recommendation from a local friend for Dr S Pandya but she's on maternity leave now till next October. 

West Green surgery is much nearer to us at the top of Terront Rd but although it gets good write ups on the NHS site, the word on the street is not positive. 

Feedback welcome. Thanks

West green surgery is my surgery, and I was very hesitant to sign up. It looks very bleak inside and out, but the receptionists are kind and patient, the nurse and two doctors I have seen have all been lovely. I was very surprised but there you go!

The other day I needed to find a walk in GP service for my daughter who was visiting from Uni and was shocked to find that all the walk in services that previously existed at The Laurels in St anne's Rd, the one in Stamford Hill and North Middlesex hospital have all gone and there isnt a single walk in GP service left in the whole of Haringey. Its absolutely outrageous - our nearest is the Homerton or East Finchley!  This will only put more pressure on A&E.

 

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