Harringay, Haringey - So Good they Spelt it Twice!
Update on Royal Mail woes
There has been a long running thread about ongoing delays to the post in N8 and N4 but for those who have missed it, I’ve pasted below a useful update from the Hornsey MP which sheds some light. It basically sounds as though the depot that serves us has been hit by a perfect storm of hugely increased volumes, far fewer staff and, intriguingly, perhaps a distance & location issue ...
The other thread, with various tales of missing post, is here: https://www.harringayonline.com/forum/topics/are-local-postal-servi...
Dear friend,
I spoke with senior Royal Mail staff last week about the ongoing postal problems in N8 and N4 and they have today sent me this letter updating on some of the actions they are taking to try and resolve the matter. I hope you find it helpful.
https://www.catherinewest.org.uk/wp-content/uploads/sites/90/2020/0...
During the meeting, I also asked about the possibility of re-opening a delivery office in N8. It was a real blow to the local community when Hornsey Sorting Office closed down in 2014. With the volume of parcels now being handled doubling in recent weeks and likely to remain high, it feels more important than ever that N8 and N4 mail is given the priority it deserves and that residents aren’t forced to take public transport, drive or cycle over to N19 to collect packages once delivery offices can safely reopen. I have written to the Chief Executive of Royal Mail to raise this proposal further.
I have also asked if Royal Mail can provide a contact for local managers for people with very specific concerns, and I will forward this on once I receive it.
Finally, I am very much aware that this still isn’t a normal service and whilst Royal Mail are hopeful that the additional staffing will improve matters and that they are through the worst, I know that many of you continue to experience problems. I have asked to be kept regularly updated and appreciate you continuing to share with me news of improvements or new problems that I can collate and raise with Royal Mail on your behalf.
Best wishes,
Catherine
Member of Parliament for Hornsey & Wood Green
Tags for Forum Posts: coronavirus postal services, royal mail
Replies to This Discussion
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Permalink Reply by Sixfaces on
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Thank you! The 'North London' depot is a ridiculous mail solution and barely functional at the best of times.
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If you live in the N15 bit of Harringay (St Ann’s and adjacent roads) and ever have to collect a parcel, then it means a trek to the sorting office behind Bruce Grove station, off Tottenham High Road (even further than the previous sub-Post Office near Tottenham Tesco), which is a real schlep from Green Lanes. A combination of this and the ludicrous queues at the GL “post office” noted in a separate thread makes using these services more and more inconvenient. A sad decline for what used ro be an enviable public service.
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Permalink Reply by Hugh on
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Google Maps estimates that the trip by bus from Harringay takes 45 minutes (Roughly half walking half bus). Alternatively, you can take a long route round by tube to Caledonian Road or take the Goblin Line with a long walk from Holloway Road. None of these routes look amenable for those less able.
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Permalink Reply by Graham Charnock on
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Do you really want to get on a bus at the moment?
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If only it were Archway! It is a considerable walk from Archway - or a short bus journey and still a considerable walk. Quite impossible if you are not physically able. The money Royal Mail must have spent on additional vehicles to service a sorting office that is located not only in the arse end of nowhere, but miles from the areas it is supposed to be supplying with post - the mind boggles at the supposed 'economies' of this set-up. Anything more than a letter takes a minimum of 4 weeks to reach us. Mediaeval times have returned.
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Permalink Reply by JulieB on
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I've been there once, the day after they'd had a systems failure and it was carnage. I always book a redelivery instead. Although always being at home for deliveries is the silver lining of lockdown.
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Despite knowing the the 'North London' sorting office is not great, I'm considering visiting myself to get the numerous parcels that are over a month delayed.
Does anyone know if you can go and collect post without having had a delivery attempt, or if I'll just be turned away?
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Pretty unlikely, in the context of this:
If you missed a delivery but lost the red ‘Something for you’ card you can still arrange a redelivery to either your home or an alternative local address. For security reasons, without the card you can’t collect the item from your local Customer Service Point or Post Office Counter.
So no delivery attempt, no collection I'd think.
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