Damage to wheelie bin

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Permalink Reply by Bob Ruggles on January 7, 2020 at 18:44

I have had mine dropped and wheels knock off. Took several weeks to get replacement

They will replace, as aware they can be damaged. Dropped or lids ripped off 

Aware that sometimes there is issues with None supplied Bins.                                                                              As understand some have purchased large bins that they will Service 

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Permalink Reply by gwyn247 on January 7, 2020 at 20:33

Thank you for this - I think might be worth a try. Will post the outcome!

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Permalink Reply by Justin Guest on January 10, 2020 at 10:41

Peter. Before I go down a rabbit hole trying to work out how to deal with this, where did you report it to? I noticed one of the pin hinges has gone on our bin too? Thanks

Was it here? - enquiries.haringey@veolia.com

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Permalink Reply by Gordon T on January 8, 2020 at 13:07

I found that Veolia people (particularly when phoned) are much more helpful and accommodating about this than the bald 'pay up' declaration on the Haringey website would have you believe.

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Permalink Reply by Jane Bain on January 9, 2020 at 23:17

Agreed

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Permalink Reply by Jane Bain on January 9, 2020 at 23:17

My recycling bin lid was damaged by Veolia. I rang them and they sent someone to repair it in the same week. I hope this helps.

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