I went to the pool at Tottenham Green today, after a break of several months, and it is in a disgraceful state of disrepair. Almost half the lockers in the women's changing rooms are out of use ('unsuitable for using' as the notice would have it - actually just broken or lacking a key). The spinner for wet costumes is out of action, there is no hairdryer and the place was freezing cold (though the water erred on the side of overheated). Also apparently the disabled shower cubicle has no shower head.
I asked when the promised refurbishments would be taking place, as they are obviously letting it all run down to nothing, but nobody seemed sure - they mumbled something about 'next month' with a shrug which implied that they had heard that story before.
I think after more than a year, it is clear that Fusion are not a fit company to run a public facility like this - it's one thing not to spend any money on doing it up, but quite another to gradually allow the facilities to become unusable. After all, we are still paying to get in, and I wouldn't be surprised if Haringey council were still shovelling money into the service.
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It was the urine "feedback" that left me gagging.
Yup - the sad thing is that TG was such a great place to take kids. Clissold is nice, but as you say not ideal for children of different ages and you're quite likely to not get into the toddler pool due to crowding. And the toddler changing room was surely designed by someone who's never had to change a small child or two at a swimming pool!
Is anyone else still taking the kids to swimming lessons at Tottenham Green? We've been paying for blocks of 12 lessons at c £65 a block. The price list for swimming lessons says "Lesson - £6/£5.50/£5" (this is in columns and we would have been paying the middle rate. They are now suggesting signing up by Direct Debit "for convenience" at a cost of £24 to £29 a month. By my reckoning a DD for £26 works out at £6.50 a lesson for 48 lessons a year, and I suspect that there are more than 4 weeks a year with no lessons (summer, Christmas and Easter), whereas on the 12 week system we wouldn't have been paying for weeks when lessons don't run (though of course we would have paid when lessons were on even if the kids didn't go).
My partner's phone call was greeted with a response of "the computer system is down" which he doesn't believe (I think it's entirely consistent with Fusion's incompetence).
Why don't you ask Fusion?
I don't suppose anybody on here knows the answers.
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