Virgin are putting up the price for my broadband and TV by over £3 - I'm pretty sure they did the same last year as well. I don't get my phone service from them, although it would probably be cheaper, as I prefer not having all my eggs in one basket.
I wonder how they justify this second large price increase, given that they are one of the companies accused of not paying much tax in this country?
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threaten to leave and they might give you a better deal. they did last time we said we were considering switching.
Is that 10% or thereabouts? Inflation is 2.6% I think and shows no signs of slowing (and you thought the houses were expensive now) but 10% is quite steep. Agree with Elle, they're still the fastest but plenty of people now do fast enough.
Result! After complaining to someone in a call-centre who couldn't even pronounce the name of the company (Warghin Midja?) I was put thought to Customer Relations, who offered to refund the entire next year's price rise of £3.15/month as a "goodwill gesture". Glad I bothered to make the call.
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