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Harringay, Haringey - So Good they Spelt it Twice!

I've a terrible signal for my set-top box, installed about 2 months ago. I'm on the ladder - Salisbury Road. About 18 months ago I got the rooftop aerial replaced and assume that's all well up there. The set-top worked very well when first intalled but the 'no signal' interruptions are now constant and last for up to 45 seconds. Basically the TV is unwatchable.

I got the cheapest set top from Argos, is this likely to be the problem? or is it likely to be the aerial?

Thanks for any help you can give!

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Is your aerial pointing north ( Alexandra Palace ) or south ( Crystal Palace ) ?

Sounds though as if water may have got into the downlead or aerial.

When you tune to a station does the screen show signal strength ?

Not sure which way it's facing I'll check tonight! I was hoping it wouldn't come down to a ladder job. No it doesn't automatically show signal strength. I guess that would make sense becasue of all the wet weather. Better get a bloke with a ladder.

Thanks John really appreciate the steer.

I had this problem when I lived on Duckett Road - I fixed it by purchasing a signal booster like this.

Good luck!

See this thread that came up a couple of months ago/

I've been very impressed by the Optima DA4 which did a great job when we were in a flat with terrible reception.

Have you done a forced retune/reset? Before you pay to get someone around can you borrow another box to determine whether it is a problem with the ariel or box itself - you often get what you pay for.

That's a good suggestion -- I think a few things it's worth trying, in order, are: 

  • do a factory reset (it'll explain how in the manual, or may be obvious in the setup menu)
  • ask to borrow someone else's box and see if that's ok, so you'll know if it's an aerial problem or a set-top box problem
  • if it's bad with an alternative box buy a decent aerial amplifier like the Optima one -- it's only an outlay of about £12 and it'll improve things regardless
  • if it's still bad then it could be a problem with water in the lead, as John said, so you'd need to replace the lead
  • the aerial might need re-orienting to a different transmitter
  • or you'll need a new aerial

The problem may be one, some or none of the above! Good luck...

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