Harringay, Haringey - So Good they Spelt it Twice!

Phone lines on internet Connections

I have Talktalk internet, which includes a landline phone

Noticed the other day the land line not working. Can not dial out and rings on caller phone but not house phones

Aware it operates over a BT line, suspect its a exchange issue

As worked for years to the other day. Talktalk stated need to send a engineer at cost to check my equipment. At Cost

On the 888 exchange

Anyone else suffering similar issues ?

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Permalink Reply by SRK on August 22, 2020 at 13:12

Old days are gone,

now, providers use internet cable to provide the telephone landline.

Internet cable down so will your phone line.

I use virgin media before I had separate line to provide the landline but since the new upgrade

they used the back of the hub to connect landline.

Hub down so the landline.

you cannot use a landline to call them nor email them, both are down.

The only access you have to contact them is costly mobile calls.

Permalink Reply by Bob Ruggles on August 22, 2020 at 14:07

Turns out the phone post got knocked down by several vehicles

So was reconnected, took several attempts as was pouring of rain and wet causes issues

Got internet back , phone worked then reconnected internet, then phone went down]

Couple of nights later, internet dropped off, pressed internet reset and the phone came back on. Expect it was reset at exchange end

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